Kenny Ross Ford South

My time at Kenny Ross on Friday 9/27 and Saturday 9/28 was wonderful. Originally I was in for a service appt. wasting time around the sales dept just browsing. It was a hot day and Vicki had offered me was wonderful. Originally I was in for a service appt. wasting time around the sales dept just browsing. It was a hot day and Vicki had offered me bottle of water , and was showing me some of improvements being made to the dealership . No pressure of a sale just being friendly . Next day... Sales appt was great Vicki took care of my concerns , made sure it was the truck I wanted . She took great care in making sure I knew all of the intricate details of the truck to operate it properly More

John Sobo was great! He was so helpful in finding the exact car I wanted. He and Joann, the finance person were so friendly, thought I was buying a car from someone I knew all my life. Answered all my qu exact car I wanted. He and Joann, the finance person were so friendly, thought I was buying a car from someone I knew all my life. Answered all my questions, and John was able to get me a better interest rate then I first thought I could get. Was at first going to go with Capital One for financing my car. But John said, "Wait let me check on our end and see what we can do." He was right ,instead of 10% I got a loan with 6%. That was fantastic! I am so thankful for that. John is a great assest to your team, don't ever let him go. Kenny Ross Ford has a customer for life. Would not think of going anywhere else to purchase a car again. I have been telling everyone about my great experience here. Love my new car so much, can't say enough about the Ford Focus 2014. It is gorgeous. The ride is fabulous. Very, Very happy customer!!!! More

As soon as I emailed the dealership for a price, I was contacted immediately by email, then by phone. I called back and they sent me some prospective cars at which to look. I sked a test drive and got off contacted immediately by email, then by phone. I called back and they sent me some prospective cars at which to look. I sked a test drive and got off the bus that evening and was treated like an old friend. Dave drove first and answered myriad questions, including a request to know the composition of the brake lines. I drove it, the Ford Focus, picked because of the excellent gas mileage and cargo space. I LOVED it! It handled smoothly and I could see where I was going, love the options...believe it or not, the heated seats were a definite plus. Gave me a grand tour, Dave then crafted the numbers to my satisfaction and promptly gave me a ride all the way home to Finleyville instead of letting me wait for the bus. Dave then spend time with my husband and explained everything all over again to him. On buy day, Tom picked me up at home rather than me taking the bus, and drove me to the dealership where the deal was finalized. Financing was a breeze and everyone was really friendly. Chris (old blue eyes) offered additional assistance whenever I needed it and so did Tom. What a great bunch with which to work! I also really appreciated being treated like the super-brain I am. LOL Thanks, guys! More

Every person I came in contact with at the dealership made me feel comfortable, and never pressured me at all. When I went in, I told Dave Liebro what I wanted to spend and the approximate payment I wan made me feel comfortable, and never pressured me at all. When I went in, I told Dave Liebro what I wanted to spend and the approximate payment I wanted. He showed me exactly what I asked for, and never pressured me to purchase a more expensive car. He really listened to me. I can honestly say this was a completely stress-free car buying experience. I will definitely recommend Kenny Ross Ford South to family and friends. More

Our experience with Kenny Ross was very good. Our sales person was very good and she was never pushy. She was informative and was able to get the answers to any of the questions we had. person was very good and she was never pushy. She was informative and was able to get the answers to any of the questions we had. More

I was a walkup to this dealership I had my heart set on a Lincoln or BMW. Jarrett approached my husband and I right as we were headed into the dealership. He had a lot of patience with us as I was not even Lincoln or BMW. Jarrett approached my husband and I right as we were headed into the dealership. He had a lot of patience with us as I was not even interested in any of the vehicles. He took the time to explain each vehicle and the features and we probably went through about 10 cars/SUV's. Finally I thought I wanted the Ford Fusion until he showed me the 2013 Taurus and all of it's features. Everything I wanted is in my new car. He has also taken the time to ensure that I am able to use every feature of the vehicle. He was great! More

The sales process was a negotiation between two adults - very little to no sales pressure. All employees were pleasant to communicate with and were a pleasure to work with. very little to no sales pressure. All employees were pleasant to communicate with and were a pleasure to work with. More

We stopped to inquire about purchasing a Ford Escape and actually purchased a Ford Taurus! We did not think the Taurus would fit our budget or the "step-up" we were looking for. "Step-up" is the term I am actually purchased a Ford Taurus! We did not think the Taurus would fit our budget or the "step-up" we were looking for. "Step-up" is the term I am using to describe the higher street level we now need to enter and exit the car. The extra height was what we were seeking without climbing into the car. Rocky Bodzer suggested the Taurus as a consideration to meeting what we were looking for in a new car. He was Sooo right! We are very pleased with the car, it is everything and more than what we thought we could purchase. The actual sales process was smooth and explained in detail. Rocky answered all the questions we had, even the same questions that were asked two or three times. Every person we encountered at the dealership was pleasant, professional and courtesy. I do not remember Joanne's last name and did not see her listed above but she also did a very good job of processing the sales. Definitely left the dealership satisfied with the experience. More

Purchasing this car from Ryan was a very pleasant experience and I have nothing but positive feedback. Ryan is a very, very likeable and sincere young man - and seem to have a genuine sincerity as t experience and I have nothing but positive feedback. Ryan is a very, very likeable and sincere young man - and seem to have a genuine sincerity as to making sure his customers are satisfied. We originally just stopped to look at the Escapes - we had been shopping online and were pretty certain that purchasing an Escape was in our near future. However after meeting Ryan I knew the sales person I wanted to make my purchase from- he is very helpful and knowledgeable. We also spoke with Chuck (his manager) - neither were pushy and my husband I did not feel pressured - however we decided to discuss the purchase now instead of being just a window/lot shopper. I sincerely felt that Ryan was doing all he could to give us the best deal possible. Thus we decided to proceed now with our purchase. Ryan was very knowledgeable and very professional. He spent the time to locate the car/color we desired and then went and picked it up. He was thoughtfully in contact with me as to the progress and status of obtaining our car and having it at the dealership - with a time line for purchase. I strongly feel that if I have any issue I can always go and discuss with anticipated resolution. We are very pleased with our purchase - we wanted to buy American and support the American auto industry. The Ford Escape is a beautiful car in many ways. And dealing with a fine, fine young man like Ryan was a nice experience - thank you for this positive experience. More

This was my very first time buying a car. Jarrett and Chris were both very helpful in both assisting me in figuring out what kind of car was best suited for me, at my budget, as well as getting the speci Chris were both very helpful in both assisting me in figuring out what kind of car was best suited for me, at my budget, as well as getting the specific car that I decided on from one of their other dealerships to Kenny Ross Ford South so I could test-drive it, and eventually buy it. More