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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,301 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,301 reviews

June 18, 2014

Ford f150 Service was outstanding. Rob was very professional and did an excellent job. I highly recommend anyone going there. Any questions I had rob was ther More

by Studio2321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Laird
Jun 19, 2014 -

Kenny Ross Ford South responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with Rob. Enjoy driving your new Ford F-150! Jimmy Ross | Chairman | jross@kennyross.com

June 18, 2014

My Escape buying experience at Kenny Ross I have to say I could not be more pleased with Rob as a sales person.He made are experience of buying our new car as easy as possible .He's very perso More

by Mudbaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 19, 2014 -

Kenny Ross Ford South responded

Faith, it is reassuring to know that Rob provided you with a hassle-free and welcoming shopping experience. Rob’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Thanks for the recommendations, and have fun driving your new Ford Escape! Jimmy Ross | Chairman | jross@kennyross.com

June 17, 2014

The Ideal Car-Buying Experience Kenny Ross provided the ideal experience. My fiance and I bought our first car as a couple and from the time we walked in we were treated with respect More

by NHobes22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2014 -

Kenny Ross Ford South responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that Rocky and our staff were able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer specials for our Facebook and Twitter followers. Thanks for the recommendations, and enjoy driving! Jimmy Ross | Chairman | jross@kennyross.com

June 14, 2014

Outstanding customer service Today I purchased a 2013 Buick Encore from Kenny Ross, this was the first time I've ever worked with them and it will not be the last. The team was ou More

by Debravg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 16, 2014 -

Kenny Ross Ford South responded

Your fantastic review was quite a refreshing read. Congratulations on your new Buick Encore. I am sure you are continuing to enjoy it. I am happy that our sales personnel provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Kenny Ross Ford South. Sincerely, Jimmy Ross | Chairman | jross@kennyross.com

June 13, 2014

Truck Buying Experience After requesting information for a truck I had seen on line at Kennnyrossfordsouth.com, I was promptly contacted by John Sobocinski even though the de More

by vrh442
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Reilly, Dave Liebro, John Sobocinski
Jun 16, 2014 -

Kenny Ross Ford South responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that David, John and Joanne were able to meet your needs. At Kenny Ross Ford South, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Jimmy Ross | Chairman | jross@kennyross.com

June 12, 2014

great experience we had a great experience at Kenny Ross Ford. steve met us in the lot while we were looking for a car. he was very friendly and professional.he brough More

by kathey.kranis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 13, 2014 -

Kenny Ross Ford South responded

Congratulations on your Ford Fusion! Thank you for taking the time to write about your great experience. It is magnificent to know that Steve and our staff were able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer specials for our Facebook and Twitter followers. Jimmy Ross | Chairman | jross@kennyross.com

June 12, 2014

Robbie was great Rob Latulo was very experience about the Ford fusion I purchased. He explain the procedures to me. I would recommend him to my family and friends. Ken More

by spk1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 13, 2014 -

Kenny Ross Ford South responded

I am happy to hear that your time spent with Rob was a great experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Ford Fusion! If you have any questions or concerns regarding your new vehicle, please come back to visit us. Thanks for the recommendations, and enjoy driving! Jimmy Ross | Chairman | jross@kennyross.com

June 09, 2014

Review Great dealership to buy a new or used car. Sales staff was more than helpful finding the right car for me. I definitely would recommend anyone looking More

by nwenzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 10, 2014 -

Kenny Ross Ford South responded

We love hearing about customers that have a great experience at our dealership, and we are glad you are one of them! We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Thanks for recommending us. Jimmy Ross | Chairman | jross@kennyross.com

June 09, 2014

ford focus se Came into the dealership looking to purchase a fuel efficient car. Rob met me at the door and was very polite. I told him that I had seen a ford foc More

by jrb32281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 10, 2014 -

Kenny Ross Ford South responded

Congratulations on your new Ford Focus. Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at our dealership in the future. Thanks for the recommendations. Jimmy Ross | Chairman | jross@kennyross.com

June 08, 2014

Great experience I usually dread buying a new car, but my experience at Kenny Ross could not have been better. It was a very quick process and my salesman, John Sobo, More

by apursel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
Jun 10, 2014 -

Kenny Ross Ford South responded

Andrew, we truly appreciate this excellent review! I'm so glad to hear your experience at our dealership couldn't have been better. We strive to provide our customers with the utmost respect and professionalism. John is truly a wonderful asset to our team! Enjoy driving your new Fusion. Best, Jimmy Ross, Chairman - jross@kennyross.com

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