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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,138 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,138 reviews

July 18, 2012

I took my ford freestyle in the week befor memorial day due to a AWD malfunction light. The service people were nice and spent about 3 hours taking it apart and told me they thought it was a sensor proble More

by Noodleb2
Customer Service
Recommend Dealer
No
Employees Worked With
Scotty
July 09, 2012

I will be recommending my salesman Drew to any of my friends or family looking for a new or pre-owned vehicle. Drew was very personable, knowledgeable, and respectful. This is the first time buying a ve More

by johnelm356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2012 -

Kenny Ross Ford South responded

Thank you for giving our dealership this great five star review. Our staff including Drew is not here to pressure you, but help you find the fight vehicle. You can follow us on Facebook and Twitter for great promotions. Regards, Jimmy Ross-Chairman jross@kennyross.com

June 27, 2012

Mark Nelson immediately made me feel comfortable & was able to talk to me in a no-nonsense, no xx manner that I greatly appreciate. As a bonus, He kept me fed & even kept me out of trouble with the More

by David J. Schmitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2012 -

Kenny Ross Ford South responded

Thank you David for giving our dealership this positive review. We work hard to give you a comfortable environment while waiting for service or purchasing a new car. Mark and the rest of the staff look forward to seeing you again. Take advantage of our specials and promotions by following us on Facebook and Twitter. Regards, Jimmy Ross-Chairman jross@kennyross.com

June 27, 2012

I had a great experience at Kenny Ross South dealership. I would recommend them to anyone. From the moment I walked on the lot to the time I was driving home in my New 2012 Ford Escape they were a great he More

by bcrabb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McDonald and George Schmigel
Jun 27, 2012 -

Kenny Ross Ford South responded

Congratulations on your new Ford Escape! We thank you and your husband for deciding to make your purchase at Kenny Ross Ford South. Our staff is about giving you an affordable vehicle that fits your needs. Please feel free to follow us on Facebook and Twitter. Sincerely, Jimmy Ross- Chairman jross@kennyross.com 724-863-9000

June 12, 2012

Mark Nelson sold us a 2010 Lincoln Mkz and the experince was the smoothest ride down paper work lane that we ever rode and we feel that mark is the most pleasant dealer that we have ever delt with.Mark Nels More

by jlstevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 12, 2012 -

Kenny Ross Ford South responded

Congratulations on the purchase of your new Lincoln. Mark and the staff at Kenny Ross Ford South work as a team to give you the smoothest car shopping experience possible. We thank you once a again for being such a loyal customer. Keep in touch and follow us on Twitter and Facebook. Sincerely, Jimmy Ross-Chairman jross@kennyross.com

June 10, 2012

quality of work was rated as ok due to the poor job by those " detailing the car." There dirt inside the car on the visors, along the windows, and may visible scratches. Everything with George and Jarrod More

by kbatykefer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2012 -

Kenny Ross Ford South responded

We apologize for any inconvenience you may have experienced while having your car serviced. Kenny Ross Ford South appreciates your business and we want to give you the best service possible. We are happy to hear that you will continue to do business with our dealership. Please contact me at your earliest convenience to discuss the matter regarding your car being detailed. Sincerely, Jimmy Ross- Chairman jross@kennyross.com 724-863-9000

June 09, 2012

Tim was a good person too work with and I enjoy my experince working with him. He answer all my questions and contacted me if I had any concerns. Thank you Tim. More

by dzone1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2012 -

Kenny Ross Ford South responded

Thank you Demetrius for giving Kenny Ross Ford South this five star review. Tim and the rest of the staff look forward to seeing you again. Follow us on Facebook and Twitter for great promotions and specials. Sincerely, Jimmy Ross-Chairman jross@kennyross.com

June 07, 2012

very interested in ME. Showed the exact truck I was looking. Explained all features. Made me feel comfortable during purchase and after. folwede up with me several times after sale to insure my sastisf More

by stegdg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 08, 2012 -

Kenny Ross Ford South responded

Kenny Ross Ford South hopes you are enjoying your new vehicle. We dedicate ourselves to taking care of you and making sure you're satisfied with your car. Visit us anytime on Facebook and Twitter. Regards, Jimmy Ross-Chairman jross@kennyross.com

June 06, 2012

Mark was very friendly and very through in the whole sales experience of a used car. I would definitely recommend this dealership to other friends and family. More

by John Galuschik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARK NELSON
Jun 07, 2012 -

Kenny Ross Ford South responded

Thank you John for taking the time to give Kenny Ross Ford South this review. Mark and the rest of our staff look forward to seeing you again. Don't hesitate to contact us if you have any questions or concerns regarding your vehicle. You can also visit us on Twitter and Facebook. Sincerely, Jimmy Ross-Chairman jross@kennyross.com

May 28, 2012

From the first time I walked onto the lot at Kenny Ross Ford South, salesman Rocky Bodzer wanted to help me with my questions about a 2012 F150. After talking to Rocky I realized that ordering a truck was More

by RonCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Poliziani
May 29, 2012 -

Kenny Ross Ford South responded

Thank you very much for this wonderful review. We hope your new F150 will give you years of joy. Chris and Rocky are pleased to hear that your experience was a pleasant one. Don't hesitate to give us a call if you have any questions or concerns regarding your F150. Don't forget to keep in touch with Kenny Ross on Facebook and Twitter. Regards, Jimmy Ross-Chairman jross@kennyross.com

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