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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,234 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,234 reviews

March 22, 2014

Steve and John were helpful, friendly and patient as we worked through the process of getting the car that I wanted. Also, they were very helpful in getting us set up with the car's computer system. More

by upyours53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Gregio
Mar 24, 2014 -

Kenny Ross Ford South responded

Congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. We strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Steve and John were able to show you dedicated and personalized service. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our special coupons. Jimmy Ross, Chairman - jross@kennyross.com

March 20, 2014

Great place to do business I had great initial experience buying my truck. Chris and Mark were very helpful and got me a great rate. After having the truck for a while there wer More

by tayers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Defabio, Chris Poliziani, Mark Pritchard
Mar 20, 2014 -

Kenny Ross Ford South responded

Thank you for leaving this glowing feedback. We appreciate your feedback, and we are happy to hear that you had a great experience and a great deal. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car-buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Have fun driving your vehicle. Jimmy Ross, Chairman - jross@kennyross.com

March 20, 2014

John and Robbie were both excellent salesmen on my purchase. They were very knowledgeable of the car and they never pushed anything on me. In the end they gave me an incredible deal for my car and ver More

by JBPgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 20, 2014 -

Kenny Ross Ford South responded

Jason, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback, and we are pleased to hear that you had an excellent experience with John and Rob. We always do our best to make sure all of our customers leave with the right vehicle, and we're glad that you're enjoying yours. We look forward to seeing you again. Have fun driving your new 2013 Ford Mustang GT Premium. Jimmy Ross, Chairman - jross@kennyross.com

March 17, 2014

Went to this dealership to get my yearly inspection & emission tests for my 2009 Mustang. I decided to walk around the lot while my car was getting serviced & that's when Ryan came out, introduced himsel More

by Dragondreamers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kiffer
Mar 17, 2014 -

Kenny Ross Ford South responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that you had a pleasant experience with Ryan and Joann. We would love to work with you again. Find us on Facebook and Twitter; we offer specials for our likers and followers. Jimmy Ross, Chairman - jross@kennyross.com

March 11, 2014

Fast, professional, down to earth, listen to my needs and what I can afford. She was patient and not pushy.LOVE MY CAR. THANKS VICKY More

by princesskia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 12, 2014 -

Kenny Ross Ford South responded

Your glowing review means a lot to us. We appreciate your feedback and are happy to hear that you had a pleasant experience with Vickie. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car-buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Have fun driving your vehicle. Jimmy Ross, Chairman - jross@kennyross.com

March 10, 2014

I had a great experience with Kenny Ross! I felt like they were very honest with me, and helped me get a great car. They also make you feel very at home while waiting which is really nice! More

by tullisnicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 11, 2014 -

Kenny Ross Ford South responded

We love hearing about customers that have a great experience, and we are glad you are one of them! We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Enjoy driving your vehicle. Jimmy Ross, Chairman - jross@kennyross.com

March 07, 2014

We came in after looking online for a vehicle AND after visiting three other dealerships. John grabbed us at the door and was extremely confident he could keep our payments low and get us a better down dep More

by mayaking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john Jacobs
Mar 10, 2014 -

Kenny Ross Ford South responded

Thanks for this great review! John truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous, and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for special deals. Have fun driving your vehicle. Regards, Jimmy Ross Chairman jross@kennyross.com

March 04, 2014

My experience at Kenny Ross Ford South was certainly a good one. After submitting a request online for more information about a vehicle, I was contacted by phone within minutes by the Sales Manager Chris More

by TylerScherer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
Mar 05, 2014 -

Kenny Ross Ford South responded

Tyler, I am happy to hear that your time spent with John Sobocinski was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your purchase! If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Best, Jimmy Ross Chairman jross@kennyross.com

March 03, 2014

Great experience. Didn't have to wrangle too much on price. They were looking to sell a 2013 stock model Hybrid which aren't very big sellers in this area, so pricing was attractive. Vickie was profe More

by bseklecki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2014 -

Kenny Ross Ford South responded

Thank you for your feedback. Our customers are our greatest asset and we value your business. We are glad that you had a great experience. Your comments will be reviewed with our team, and please don’t hesitate to call us if you’d like to discuss them in greater detail. Have fun driving your new vehicle. Jimmy Ross, Chairman - jross@kennyross.com

February 28, 2014

Purchased ford focus was treated with courtesy respect &no pressure to buy.Rocky B. understood what was important to me we.had a very pleasant experience, I highly recommend this dealership and Rocky B. i More

by nadinestein415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2014 -

Kenny Ross Ford South responded

Congratulations on your new Ford Focus! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service, and we are glad to hear that you had a pleasant experience with Rocky Bodzer. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer specials for our likers and followers. Jimmy Ross, Chairman - jross@kennyross.com

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