Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kenny Ross Ford South
Castle Shannon, PA
1,184 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,184 reviews
November 20, 2024
John was wonderful and helpful. Could not have made my car buying experience any better! Could not have made my car buying experience any better! More
by kaeleeey.raelyn
Verified CustomerEmployees Worked With
November 20, 2024
Ky was so patient and helpful from the moment we walked in the door until he handed us the key! He was available to answer questions and help us when we couldn’t make up our mind! Amazing! in the door until he handed us the key! He was available to answer questions and help us when we couldn’t make up our mind! Amazing! More
by cbcolacito
November 15, 2024
Ky Jones was very professional and helpful throughout the entire process. The sales management and finance team were both also professional and helpful. entire process. The sales management and finance team were both also professional and helpful. More
by shane-kearns
November 11, 2024
Almost lost their good faith. No one communicates effectively together. It seems like the finance team doesn’t know what they’re doing. They tried to go back on their trade-in val No one communicates effectively together. It seems like the finance team doesn’t know what they’re doing. They tried to go back on their trade-in value because they failed to communicate effectively, and then tried to blame it on the salesman. When you talk loud about the customer and they are close, guess what you can hear them. I would make sure you read every finance page Line by line. And you really take a moment to look it over before you sign anything. Or better yet buy a car from anywhere else, I know I will. More
by jonathanhrussell
November 11, 2024
I was able to get an appointment for state inspection on short notice. Although it required numerous repairs, likely due to age, the car was ready by the next day. Kayla was knowledgeable and kept us well i short notice. Although it required numerous repairs, likely due to age, the car was ready by the next day. Kayla was knowledgeable and kept us well informed. More
by RUNLEBO
Employees Worked With
Kayla
November 09, 2024
I LOVE THIS DEALERSHIP! !!!!!My salesman Nick was so knowlegeable on the 2024 Escape features,He was patient with my many questions,absolutely no pressure when i was trying t !!!!!My salesman Nick was so knowlegeable on the 2024 Escape features,He was patient with my many questions,absolutely no pressure when i was trying to decide between 2 different trim packages,told me to compare the vehicles,let me test drive both,and told me they would work with me to pick what ever vehicle I WANT to be totally satisfied!Made the transaction about me which you don't see too much nowadays.Ray and the finance team were kind,understanding and worked hard to make this deal work While making the process amazingly smooth.I am so happy with the vehicle and this dealership i chose for this investment.5 Stars for sure,would give more if i could.These guys are a true asset to FORD MOTOR COMPANY!Thanks so much to both employees,Grace Caracci More
by blackcatII
November 08, 2024
I only had an oil change and tire rotation, but it was done quickly and without any issues. And they washed my car and topped off all fluids. done quickly and without any issues. And they washed my car and topped off all fluids. More
by TJDUTTINE1
