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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,251 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,251 reviews

February 02, 2025

Fairly good dealer. Robert is the one that is responsible for my documentations but I think he is very impatient. Just this problem More

by bobchen222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

This is our 2nd vehicle purchased from Alex, he is very personable and a pleasure dealing with. More

by kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Waited two hours in the service department only to be told I needed a new tire. Two hours!!! Went down the road and was patched and on my way in five minutes. I bought my car from you and even bought More

by XQUZIT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Eberlein
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Very quick turnaround of my oil change. Very pleased. Staff was friendly, courteous, and knowledgeable. Got a free car wash as well. More

by paulypockets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Dept
January 29, 2025

Alex was pleasant to work with and made the process easy. No need for a lot of back and forth. He made accommodations after the sale as well. More

by jason.kotz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Easy to schedule the appointment, was on time, I was able to send copy of the alerts via my iPhone. Hopefully the problem was resolved, I will know on the next highway drive when it’s snowing.. I highly rec More

by Jasanti56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
January 25, 2025

I want commend the Collision Department and Dan Francus, collision department manager for their outstanding customer service. The collision technicians do excellent work and Gavin and Grace in the office pr More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Francus, Gavin and Grace in the collision center
January 23, 2025

Experienced, listen, very kind, upfront about potential costs!!! Called prior doing the work and gave an accurate window of time for completion.. Great team!!! More

by EJHJMO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
January 22, 2025

Best truck purchase experience. Alex the salesman made the experience stress free and easy. He found us the truck we wanted negotiated and Ray sealed the deal. Cassandra was wo derf More

by Miss Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra in finance
January 21, 2025

Was well taken care of had a great experience will definitely go back The sales people went above and beyond to get the deal done More

by busboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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