
Kendall Subaru of Marysville
Marysville, WA
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200 Reviews of Kendall Subaru of Marysville
Much worse than when it was Roy Robinson Subaru. Went Much worse than when it was Roy Robinson Subaru. Went for my routine oil change. Brought 5 gallons of my own oil and own oil filter. Before I only b Much worse than when it was Roy Robinson Subaru. Went for my routine oil change. Brought 5 gallons of my own oil and own oil filter. Before I only brought 5 gallons of my own oil, but used the oil filter from Roy Robinson. The cost was twice what I paid for with Roy Robinson. The guy I talked with said he left 2 voicemails but he must have lied because I got 0 voicemails from him. They wanted to add another .4 qt of oil; which I did not want or need. Previously Roy Robinson was fine with that. So they charged me an extra $10 for one quart of oil, when they said they only put in .4 qts. They said they cannot sell me only .4 qts of oil. But I’m sure they have gallons of oil in there containers so they can definitely just put in .4 qts. On top of this, they didn’t even have the complimentary wash or vacuum that I always got with Roy Robinson. I will not be going back there again for anything. More
Friendly staff, No pressure, but let me walk with a lemon. I went because my old Subaru was overheating and needed a head gasket. I was happy to find an older Civic. While still having temporary tag lemon. I went because my old Subaru was overheating and needed a head gasket. I was happy to find an older Civic. While still having temporary tags on it and maybe 1000 miles, it blew a head gasket. Of course they don't take responsibility. I mean, they don't "have to" when you buy used with no warranty, but I used all my savings to get out of my situation, and I'm in the exact same boat less than a month later. Buyer Beware on the used lot. More
Excellent experience, came in looking for a specific used car I saw online, worked with the best sales person I've ever experienced in all my years of buying cars. My sales person was Pascal Jean-Louis, we w car I saw online, worked with the best sales person I've ever experienced in all my years of buying cars. My sales person was Pascal Jean-Louis, we worked together and found the right car and right value that fit my needs. Never felt pressured, always felt like I was his most important customer (even though I know he was supporting multiple other customers at same time), like water in a river he flowed where my raft wanted to go. Next time I'm in the car market I'll definitely look up Pascal and Roy Robinson Subaru as my starting point. If you want a pleasant car buying experience go see Pascal Jean-Louis. More
We liked the pricing and people when we bought our new Subaru from Jessie at RRS. When the battery wouldn't charge they were fantastic in getting us in to express and replacing it within the hour. Kiddos Subaru from Jessie at RRS. When the battery wouldn't charge they were fantastic in getting us in to express and replacing it within the hour. Kiddos to Ryan SM and Zach in service bay. Dan and Marla More
We worked with Pascal Jean-Louis and Gus (in the beginning) Both were very good. We had an excellent experience and we wish to Thank You!!! We are first time buyers of the Subaru. Really apprecia beginning) Both were very good. We had an excellent experience and we wish to Thank You!!! We are first time buyers of the Subaru. Really appreciate all the kindness care given to us. More
Bought my first Subaru, and my very first brand new car from Roy Robinson with the help of Jesse! He was absolutely awesome, and cared that my wife and I were happy with what we were getting. When it comes from Roy Robinson with the help of Jesse! He was absolutely awesome, and cared that my wife and I were happy with what we were getting. When it comes time for an upgrade or another car, I'll be going there for sure. More
In the last few months Ian Lugg has helped my family with the purchase of 3 cars. Two Subaru New and One Used Hyundai Ian took his time to work everything out on each car. Ian cares about who comes into Roy the purchase of 3 cars. Two Subaru New and One Used Hyundai Ian took his time to work everything out on each car. Ian cares about who comes into Roy Robinson. Ian will step up to the Plate and help you out in many ways!! Thank You Ian for being there for my Family!! More