
Kendall Subaru of Fairbanks
Fairbanks, AK
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81 Reviews of Kendall Subaru of Fairbanks
thank you for all your hard work and working with us on the SUV that we are getting thanks again. from all of us at home. and thanks to lynn for all she done for us. the SUV that we are getting thanks again. from all of us at home. and thanks to lynn for all she done for us. More
I was pleased with how I was treated at Kendall when buying a used vehicle. A vehicle was found for me in a timely manner and I was able to work with Dave Shuttleworth and Malen Bratcher to get a reaso buying a used vehicle. A vehicle was found for me in a timely manner and I was able to work with Dave Shuttleworth and Malen Bratcher to get a reasonable price, a price within my budget. I am a long time customer of Toyota and for these reasons I continue to return when purchasing a vehicle. More
Our first time at Kendall Auto of Fairbanks we were welcomed with smiles and felt at ease during our first visit. Because of this we were more apt to stay longer and really get to look at more vehicle welcomed with smiles and felt at ease during our first visit. Because of this we were more apt to stay longer and really get to look at more vehicles. We did not feel pressured once to make a purchase at all but we were still given the customer satisfaction that anyone deserves. We did end up purchasing a vehicle in which we are more than satisfied with and have been grateful for all of the customer care that we received. The price wasn't any better or worse then the competition around Fairbanks but the vehicles that were at the dealership all were taken better care of then other places that we looked at. We found our perfect vehicle and the experience was better then we had ever expected! Thank you Kendall Auto we would recommend them to anyone!! More
They were able to get me a loan approval with my bad credit. Now I can use this opportunity to build my credit again. I think the price of the car is not too bad either. credit. Now I can use this opportunity to build my credit again. I think the price of the car is not too bad either. More
Worst car buying experience I have ever had. Absolute worst mechanics I have ever had this misfortune of looking at my car and ultimately the biggest mistake I have made in a dealer or car in 20 years. worst mechanics I have ever had this misfortune of looking at my car and ultimately the biggest mistake I have made in a dealer or car in 20 years. Would not recommend them to anyone except the chamber of commerce ethics division, BBB or possibly a real-estate developer looking to put in a landfill. I literally wouldn't urinate on the place if it caught on fire - so far it's been the only experience or thing about Alaska that I can honestly say I have disliked since being here. Would never use this company again for any reason ever. Thanks for the awesome memories. More
We were looking for a dependable used car that was already prepared for the extreme cold of a Fairbanks winter. The names Toyota and Honda were high on our list of dependable cars so we visited Kendal already prepared for the extreme cold of a Fairbanks winter. The names Toyota and Honda were high on our list of dependable cars so we visited Kendall's website. There was a 2003 Toyota Corolla on the site that seemed to especially fit our needs. We called the dealership and spoke to Malen who confirmed the vehicle was in stock. Later that day we test drove the car and it was exactly what we needed except for an ergonomics issue on the driver's side arm rest that made my wife's shoulder hurt after having surgery performed on her neck. Malen was able to find a solution by reducing the height of the driver's side door armrest and that sealed the deal for us. Thanks for your hard work, Malen, and the rest of the Kendall Fairbanks team. More
These people were fabulous. We went in not expecting much, but they worked with us and everything came together so well that we left in a new car. We have never been so pleased with a major purchase and much, but they worked with us and everything came together so well that we left in a new car. We have never been so pleased with a major purchase and I fully intend to write a letter to Subaru telling them what a great dealership they have here. More
I live in a very remote Village in Alaska, and can not take time, or spend a lot of money to fly to Fairbanks to purchase a vehicle. I worked with Kendall Auto in fairbanks, told them what i was looking take time, or spend a lot of money to fly to Fairbanks to purchase a vehicle. I worked with Kendall Auto in fairbanks, told them what i was looking for, where i was shipping it to, and they set me up with the perfect used vehicle for my needs. While in transit from point a in Wasilla to Fairbanks, the vehicle was in an accident and totaled.. But the staff at Kendall had me in a different Vehicle that same afternoon. The best part was that i never had to leave home to purchase this vehicle, I trusted them to find me a viable used vehicle, they out performed all my expectations...kudo's. I will never buy from anyone else. Go Kendall Auto Lance Native Village of Venetie Tribal Government More
I had a great customer service experience, from the person who greeted me on the way in, to the service advisor, the cashier and the guy who brought the car around. It was fast effiecent, clear, under person who greeted me on the way in, to the service advisor, the cashier and the guy who brought the car around. It was fast effiecent, clear, understandable. I never felt like I was waiting around now knowing what to do. I was great customer service, and the car service must have been good because I did not even think about it once after I picked it up. More