Kendall Lexus of Eugene
Eugene, OR
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We have experienced exceptional customer service from Greg Kuhnle at Kendall Lexus. He has been an excellent resource and provides us with all the necessary details on vehicles so we can make the best d Greg Kuhnle at Kendall Lexus. He has been an excellent resource and provides us with all the necessary details on vehicles so we can make the best decision on the vehicle that will work the best for us. We have recently purchased a Lexus LS 460 and we are extremely happy with our choice. The dealership is over 85 miles away from where we live but it is worth the drive to get the friendly service from Greg and the team at Kendall Lexus. If you are in need of a car; used or new, Greg at Kendall will give you excellent service. More
I bought two cars from this dealership in the past few years, an LX and a RX. At all times, I have experienced only excellent service and friendly salespeople. I look forward to doing business with again. years, an LX and a RX. At all times, I have experienced only excellent service and friendly salespeople. I look forward to doing business with again. More
My husband and I usually dread car shopping. However, we cannot get over the amazing service we received at Kendall. They gave us what we wanted for our trade in and the new vehical we wanted at a great pri cannot get over the amazing service we received at Kendall. They gave us what we wanted for our trade in and the new vehical we wanted at a great price. They were so friendly, personable and helpful, NOT pushy. We have already said we will be getting are next car from them. I have never had such a nice experience at a dealership. My husband and I talked about it all the way home. Thank you Dana and Rick, we will be back. More
My wife and I have bought two cars in the past couples years from the Kendall dealerships in Eugene, Or. Every time we have purchased a car from the Kendall dealerships it has been stress free and a great years from the Kendall dealerships in Eugene, Or. Every time we have purchased a car from the Kendall dealerships it has been stress free and a great experience for us. We have bought cars at other dealerships but it has never been a good expericne and we get stressed out. We will be buying several other vehicles from Kendall throughout the years if they continue to offer the great expercince and knowledge we have had the pleasure in dealing with at kendall. More
Excellent service. We called ahead and they had 3 cars ready for us, when we arrived, to look at that matched what we were looking for. The price was already great so little negotiations were necessary. ready for us, when we arrived, to look at that matched what we were looking for. The price was already great so little negotiations were necessary. We had compared prices through the internet and the price given me was already lower than anything I could find listed. They were generous on the trade in. We did not feel any pressure from the saleman. He did a great job of talking up each car and pointing out any negatives he knew of. My wife and I were very happy with the service. We are very pleased with the car we bought and we are very happy with the price. More
i have been having my car serviced at kendall lexus since i bout it almost 5 years ago. every time i go in the receptionist is extremely rude. In fact last time i went in i payed in cash an she told me "i ha i bout it almost 5 years ago. every time i go in the receptionist is extremely rude. In fact last time i went in i payed in cash an she told me "i hate people who pay in cash. we never have change here" i couldn't believe it! i may not look like a typical lexus owner as i am young and do manual labor for my money so no suit an tie for me but i do own their flagship model (ls430). after my last oil change i was told i needed over 5,000$ in repairs all of which have been done recently. i understand they xxxxx repairs due to milage not actually by physically looking at the car but this time i was given specific measurements of remaining break pad thickness an told to replace them. i just installed a 3,000 bbk(big break kit) less than 700 miles ago. i would never recommend this dealership to anyone i liked. i think ill be driving the 4 hours round trip to portland from now on. i hope other people are being treated better here but between me and my best friend who also own's the same car as me we have nothing but horrible experiences there. also i tried to talk with a manager and nobody will return my calls or emails More
Excellent response, enthusiasm and help for finding my new CT 200, which are in high demand. Rod Bay helped me through selection, found me the car I wanted and was on top of delivery, even sending pictur new CT 200, which are in high demand. Rod Bay helped me through selection, found me the car I wanted and was on top of delivery, even sending pictures at 10 p.m. at night when it arrived. Would go back to Kendall anytime. I only wish they were closer so I could have my car serviced there. Rod was as excited as I was in getting this car and that made it really personal and a good experience for me. There was no hard selling and compared to other car dealers, I never felt that I was being pressured into anything. More
My husband and I had been looking at cars for about a month, everything from an Acadia to a Lexus. I was searching online, they were wonderful with internet communication, giving me an internet quote on month, everything from an Acadia to a Lexus. I was searching online, they were wonderful with internet communication, giving me an internet quote on a new lexus. We went to the dealership and drove the new Lexus, spoke with Kevin who was very patient with us. As we were looking around the lot we found a used Mercedes ML350, asked to drive it and Kevin took us out. That was the car we decided on, and Kevin never changed his approach, his friendliness or assistance. We had two trade ins that he was very helpful with, very generous in the trade rate, the paperwork went very smoothly, very quickly. Everyone was very friendly. In all the car dealerships we visited in our search for the right car, this one was by far the best experience we have ever had. It was actually enjoyable. More
We live one hundred and eighty miles from Kendall auto group. Found the car on line and was able to communicat with by email or phone. The internet manager and the salesman was very helpfull with questi group. Found the car on line and was able to communicat with by email or phone. The internet manager and the salesman was very helpfull with questions before we drove to the dealership. When we arrived at dealership the salesman was there to meet us. It was a very good buying experience. More