Kendall Lexus of Eugene
Eugene, OR
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We are very pleased with our Lexus experience. The product is excellent and the staff VERY helpful and thorough in explaining our new car. Any additional questions or concerns have been addresses imm product is excellent and the staff VERY helpful and thorough in explaining our new car. Any additional questions or concerns have been addresses immediately. The service is first rate and we are very happy with our new car. More
We live in central Oregon, so made the trip over to Eugene to look at a Lexus. From the first day we visited the dealership, we found everyone to be helpful, friendly, and professional. Our sales con Eugene to look at a Lexus. From the first day we visited the dealership, we found everyone to be helpful, friendly, and professional. Our sales consultant was Greg who kept us updated throughout the delivery process of our new GS 350 2013 Lexus, even while he was called out-of-state for a family emergency, he contacted us. We picked up the beautiful black Lexus yesterday, and love it. Kendall Lexus insured that our experience buying our first Lexus was a good one. We appreciated Jack, the financial consultant, for his speedy and efficient manner. We especially thank Greg for working so well with us and his continous helpfulness throughout this delivery process. We would encourage others not to hesitate to make the trip over to Kendall Lexus, they make it worth your while. More
Our experiance with Kendall Lexus was very good. We traded in three cars for two (used) and felt the deal and pricing were satisfactory. However the service and personability of Christine and Steve ex traded in three cars for two (used) and felt the deal and pricing were satisfactory. However the service and personability of Christine and Steve exceeded any of our expectations. They were very respectful and got right to the price point that would work for everybody. No haggeling for hours over the last few dollars. Because of the five car deal, it was complicated, but Steve worked the numbers and within minutes we were shaking hands. There were no second or third level managers all hitting you with different number schemes, etc. It was the best car buying/trading experience I've had. Jack at Kendall Ford handled the paperwork and was extremely efficient. Overall I highly recommend Kendall Lexus. You do get what you pay for. More
Chris Campbell was my salesperson and she was fantastic. I had to order a GS350 from the factory and she kept in constant contact over a 2 month period informing me of the shipping status. In addition, I l I had to order a GS350 from the factory and she kept in constant contact over a 2 month period informing me of the shipping status. In addition, I live in Wilsonville and when the car did arrive in Eugene she offered to deliver it direct to me. Chris is a very professional salesperson and I would highly recommend her to my friends and family. Mike Larsen More
This car buying experience was the most satsfying experience in buying a car. All of the sales people were gracious and their customer service was second to none. Greg, Mike and Bob were outstanding experience in buying a car. All of the sales people were gracious and their customer service was second to none. Greg, Mike and Bob were outstanding and excellent representives of Kendall Auto. My sincerest appreciation for each one. Iam being fortright in saying if I had not been successful in a purchase, my sentiments would have the same. Thanks to all. More
We were looking for a used vehicle so I started by search VIA the internet. This company was AWSOME, they got back to me right away when I sent in questions and they took their time with me. Ray called me at VIA the internet. This company was AWSOME, they got back to me right away when I sent in questions and they took their time with me. Ray called me at home and we arrange to meet in eugene the next day. We were greeted right away by some really great sales people who made the whole car shopping experience easy. This was the best experience I have ever had buying a vehicle. Great job Kendall Auto More
We were in the market for a nice vehicle and were trading in two autos. I have been looking for a couple of weeks and did not have the best feeling at a couple of other dealerships. I went to Kendall Lexus in two autos. I have been looking for a couple of weeks and did not have the best feeling at a couple of other dealerships. I went to Kendall Lexus and was met by Chris Campbell and felt totally at ease with her right away. She listened to my wants and came up with the perfect fit right away. She was professional and knowledgeable. She took the time to do what it took to make the sale happen. All the people we encountered were TOP NOTCH! Tammy B in finance was fast and informative. I have to say it was the most efficient and pleasant car purchases I have ever made. A customer oriented experience all the way!!! GREAT JOB! Jeri and Frank Kessler More
First, Rod Bay promptly replied to our online request to schedule a Lexus test drive. When we arrived at our appointment, he had the two models available for us to try but we wanted to ask many questions. schedule a Lexus test drive. When we arrived at our appointment, he had the two models available for us to try but we wanted to ask many questions. As a result of getting solid answers we only wanted to drive the Lexus ES 350. The personal and professional attention before, during and after the drive was exceptionable. Rod experienced an interruption and offered to pay for our dinner while he attended to the matter. We were in complete agreement. Additionally, and most importantly, he spent a tremendous amount of time demonstrating the numerous capabilities and amenities of the car. He was very thorough in explaining the mechanical and safety features as well. He assisted us with connecting our phones and transferring our contact lists. He guided us through the concierge experience. He was extremely careful to ensure that we had the knowledge and resources we needed to get started and to enjoy our new purchase to the maximum. He has also followed up since that time to see how we are enjoying our car, to offer any assistance, and to thank us for giving him our business. This has been the most positive auto purchase we have ever experienced. We will definitely recommend Rod and this dealership to our friends. More
Greg was very informed about the product. I have always Greg was very informed about the product. I have always owned Hondas and he convinced me the Lexus would be a better "fit" for what I was looking Greg was very informed about the product. I have always owned Hondas and he convinced me the Lexus would be a better "fit" for what I was looking for. I needed a softer ride with the same dependability of my Honda's. After talking about my expectations he moved me to the Lexus RS350. I bought the car yesterday and have no doubts it will fulfill my expectations. I can't say enough good things about my buying experience. More
We enjoyed our 2008 Prius, but wanted more...so we went to Kendall Lexus of Eugene. They only had one CT 200h, we took it for a test drive, loved it, but we were concerned if we wanted a "yellow" car. We to Kendall Lexus of Eugene. They only had one CT 200h, we took it for a test drive, loved it, but we were concerned if we wanted a "yellow" car. Went home and went back to Eugene the next day, received a very wonderful offer on our Prius and drove our new Lexus CT 200h home. Yes, it was a yellow color, but looking closer, it was more like "golden". It is called Daybreak Yellow...but she is now known as MISS DAISY. We are driving her, love all that she provides for us, power, comfort,ease of driving, and we get many looking at her with envy and want to know more about her. So we do not hesitate to tell them all about her and what she can do, including fabulous gas mileage. Now the three of us are on a 3 month, almost 10,000 mile trip around the country. Miss Daisy is anxious to meet all of our friends and family that we will visit. Thanks to Lexus of Eugene, Miss Daisy has been taken good care of over her first year, and she is in excellent condition to take this trip. Anyone who wants to meet knowledgeable people who want to help and inform you about choosing the right vehicle for you, help you to keep your vehicle in the best condition needs to stop by Kendall Lexus of Eugene. They have been wonderful to us and to Miss Daisy, too! Bob and Elmagene Irmer Roseburg, Oregon More