Kendall Lexus of Eugene
Eugene, OR
Filter Reviews by Keyword
By Type
Showing 63 reviews
I have NEVER had such a positive automobile purchasing experience as I had with Greg. He was very honest and straight forward, kind, friendly, helpful and gave us a very fair price. Greg was not pushy at experience as I had with Greg. He was very honest and straight forward, kind, friendly, helpful and gave us a very fair price. Greg was not pushy at all which is so appreciated. Greg was just perfect! I feel lucky to have purchased a car from Greg. And Tami was so efficient with all the paperwork. I have never had that part of a deal go so quickly and easily. Also, she did not push me to purchase a warranty which again is so appreciated. Both Greg and Tami treated us with great respect. They were absolutely wonderful!! More
It was the easiest and most relaxed experience purchasing a vehicle I have ever had.Greg did an astounding job finding me the exact model I wanted with the exact color and options I requested in a very short a vehicle I have ever had.Greg did an astounding job finding me the exact model I wanted with the exact color and options I requested in a very short period of time. I would recommend anyone in the market for a Lexus give Greg a call. He'll do a fabulous job for you. More
Greg Kuhnle is a truly exceptional sales consultant. Greg listened to our needs, provided clear and relevant information throughout the sales process, and followed up with us after the sale. This excep Greg listened to our needs, provided clear and relevant information throughout the sales process, and followed up with us after the sale. This exceptional rating is a result of our outstanding experience with Greg and our comparative experiences at other dealerships. I highly recommend Greg and Kendall Lexus of Eugene. In addition, our conversations with Steve Ruiz, the general manager, and Chad from the finance department were also excellent. They were professional, efficient, sensitive to our time limitations, and took action to successfully meet our needs. More
Rod was very pleasant and straight foreward. I trusted him and I do not trust many car salespersons. Had been working with Portland Lexus and the salesperson there seemed more 'pushy' and not as trustwor him and I do not trust many car salespersons. Had been working with Portland Lexus and the salesperson there seemed more 'pushy' and not as trustworthy... More
For the first time in my life, I have given myself permission to own what I consider a luxury vehicle. I am well aware there are Ferrari's and Porche's and Rolls Royce's, etc; I mean luxury for a mid permission to own what I consider a luxury vehicle. I am well aware there are Ferrari's and Porche's and Rolls Royce's, etc; I mean luxury for a middle class customer who appreciates quality and quiet. Not only am I challenged by what it can do, I am intrigued and interested in learning how to do some of things Greg showed me last Saturday. At this point,I like what it can do; I just am not very confident nor good at doing them. I will hear Greg's voice, "Use it or lose it!" as I try and hopefully conquer the six inch packet of manuals and instructions. When I began shopping, I told Greg I am not a game player. As the process moved along, I appreciated his sales style. Greg is professional, witty, sincere, and a good salesman. Selling Lexus must make his job more satisfying. This dealership has a great reputation. I was not disappointed. Buying a car can be stressful and exhausting. Lexus, Greg-my-salesman, Steve-the-manager, Chris-the PR salesperson and ultimately, the 2010 RX350 I drove off the lot to its new home absolutely made my transition to a bit of luxury enjoyable! Thanks to all! More
We live in Bend, a 2.35 hr drive to the Kendall Lexus Dealership in Eugene. Our RX300, vintage 2000, was ready for a replacement. John Roche had always been very helpful with our previous service calls Dealership in Eugene. Our RX300, vintage 2000, was ready for a replacement. John Roche had always been very helpful with our previous service calls on the RX300 and we enjoyed immensely the occasional opportunity to drive an upscaled Lexus RX loaner car from the dealership while John's team completed the service requirements. With the positive vibes we had from those experiences, we contacted Greg Kuhnle in the Sales Department and he professionally guided us through the current inventory of previously owned RX350 and RX400h Lexus models. By 9/21 we had decided to purchase a previously owned RX400h and a day later, we had driven over Santiam Pass to complete the sale with Greg. From Greg, we knew exactly what documents to bring for the trade of our vehicle, required insurance cards for the RX400h and title/registration. Greg patiently helped us through the learning curve of owning and operating this RX400h, setting up our Android phones for the Bluetooth communications and explaining the unique hybrid drive train and braking systems. This RX400h is an absolutely fantastic piece of engineering!! The engine delivers a reassuring level of personal safety margin in passing vehicles, using both the gasoline engine and battery-driven twin drive generators. All of the staff at Kendall Lexus of Eugene made our purchase an enjoyable process and learning experience. Greg Kuhnle was wonderful beyond words could express in his patience, professionalism and technical expertise. We highly recommend purchasing new or previously owned vehicles from this dealer and Greg will have our business when we soon replace our aging Ford Explorer. More
I owned a 1994 Lexus that had 160,000 miles therefore I hadn't shopped for a car for 18 years. I considered buying another brand but then decided that with the excellent experience I had with my 94 Lexus, hadn't shopped for a car for 18 years. I considered buying another brand but then decided that with the excellent experience I had with my 94 Lexus, I didn't want any other model. When I walked into the showroom at Kendall and met Greg Kuhnle, he treated me with great professionalism. He answered all of my questions. At no time did I feel pressured to make a decision. I also found a 3 year old Lexus with 18,000 miles on it ! I bought the car the same afternoon. Overnight I had some questions and found a few very small items that I hadn't seen the day before. I went back at 8 am the next morning. As a single woman, I wanted to be sure that I was given a good deal" and that the minor issues would be handled. Absolutely NO PROBLEM. Not only did Greg go over all the financial questions AGAIN but they agreed to fix every issue that I found. I would recommend Greg Kuhnle and Kendall Lexus of Eugene to any buyer. More
Chris Campbell of Kendall Lexus of Eugene is the best car sales person I have ever worked with! She made the entire car buying experience a wonderful, easy, fast pressure free experience. I was so concerne sales person I have ever worked with! She made the entire car buying experience a wonderful, easy, fast pressure free experience. I was so concerned that my partner would be getting upset with the sales person when we left our house to look for a car. We both were extremely satisfied with the car buying experience we had with Chris. She worked with us with the budget we had and financing was a breeze. I would recommend Chris to all my friends and family. Chris had sold several of my co workers and friends their cars which we didnt know until we started talking. Instead of feeling like this was a big negotiation it felt like we were just chatting with a new friend. Chris' customer service is top notch and she is a valuable asset to Kendall Lexus of Eugene. Thank you! More
Rod is very friendly and helpful. He has assisted us in purchasing two used Lexus automobiles. We would recommend him highly. He worked with us to get a great deal on both of our purchases. We will visi purchasing two used Lexus automobiles. We would recommend him highly. He worked with us to get a great deal on both of our purchases. We will visit him again if & when we need another vehicle. Rich Kingsley More