Kendall Dodge Chrysler Jeep Ram - Service Center

Came in for oil change and requested to have my car checked out because it's pulling towards the right after an alignment was done and the sales rep tells me that if it was already aligned there's noth checked out because it's pulling towards the right after an alignment was done and the sales rep tells me that if it was already aligned there's nothing that could be done because the weight of the trucks they pull forwards a side. There's more to that story but I don't feel like typing. Along story short I agreed to leave my car and went to get a rental and rental place told me they did not have a car available and didn't know when they would. So had to end up leaving without doing service to my car and a wasted half day. If you want full story call me at 786-205-5655 More

Mechanic left bolt loose on call Mechanic left bolt holding caliper loose and vehicle needed to be towed in after first repair holding caliper loose and vehicle needed to be towed in after first repair More

The entire dealership is outstanding. The customer service is superior. Shauna Davis goes out of her way each and every time!!! The customer service is superior. Shauna Davis goes out of her way each and every time!!! More

The best attention for the seller Miguel Obregón Very pleased with the help and the service in general.thanks!!! pleased with the help and the service in general.thanks!!! More

Johnathan made every effort to ensure my car was fixed, and he aimed to please the customer. and he aimed to please the customer. More

The experience was good fast oil change rotation and fluids but now my truck its pulling to the right fluids but now my truck its pulling to the right More

Unfortunately the past few times I've taken the car for service my vehicle has been returned to me dirty. Before they used to wash the outside. Also, the past few times I've taken my car in for an oil chan service my vehicle has been returned to me dirty. Before they used to wash the outside. Also, the past few times I've taken my car in for an oil change my tires have been low on air and no air was put in them. More

Jose Lopez has amazing customer service and made the transaction as smooth as possible Excellent transaction as smooth as possible Excellent More

We have been taken care of by Paula for years. She is a gem and understands true customer service. When we arrived at the service department we didn’t see Paula, so asked for help from THREE oth She is a gem and understands true customer service. When we arrived at the service department we didn’t see Paula, so asked for help from THREE other service representatives who would not see to us- even though they were not with any other customers! Useless! Then Paula showed up, took us under her wing, saw what problems our Pacifica had and had it taken in to be fixed. She followed through by texting both my wife and me updating the progress and completion of the repairs. Five stars for Paula. Zero stars for the other service reps. I would recommend using this dealers’ service department ONLY if they can see Paula! More