Kendall Dodge Chrysler Jeep Ram - Service Center

Great service at kendall Dodge with Jose Advisor always and fast and easy process with me and my family and fast and easy process with me and my family More

Excellent customer service. Jose really made sure that all of my service expenses were covered under warranty even my rental car Jose really made sure that all of my service expenses were covered under warranty even my rental car More

Unnecessary length of time repeatedly to service or repair my vehicle, ignoring and incorrect diagnosis and non-repairs according to follow up from different JEEP dealer, unnecessary expense for me for repair my vehicle, ignoring and incorrect diagnosis and non-repairs according to follow up from different JEEP dealer, unnecessary expense for me for rental car after 30 days when my car was operating and they appear to have done nothing but run tests, Incorrect diagnosis of car issues according to other dealer service center, and other mechanics, extremely rude treatment by assistant service manager manager, Christian, all these have left me horrendously offended at treatment and experience from KENDALL Dodge. I will never go back there again. Several service advisors did their best and were helpful. I do not blame them. It apparently is standard treatment and procedure at Kendall dodge. . That is terrible at this particular Dodge Chrysler Jeep dealer and service department. I am very unsure of reliability of my Jeep and ability to correctly diagnose and maintain and keep this car. I would greatly question Newer jeep reputations and warn anybody, Do not bring your car to Kendall Jeep for servicing. All this with a Mopar warranty also. More

Siempre double chequear su carro bien antes de llevárselo del dealer no te hacen las cosas por lo que lo llegas del dealer no te hacen las cosas por lo que lo llegas More

I always enjoy going to this dealership but this one time I went I had a bad experience. I’ve took my car to get fully serviced that means a full multi service job done on my car before my warranty was expir I went I had a bad experience. I’ve took my car to get fully serviced that means a full multi service job done on my car before my warranty was expired. They said they found a few things that needed to be serviced and they did service the car however when I left the dealership I’ve noticed a wobble coming from my front end of my car didn’t think much of it so the next time I went to the dealership for an oil change I bought that to their attention they reply was your warranty is up and it gone cost you around a thousand plus dollars to fix it. More

This dealership service department is excellent. Shauna Davis took care of my Jeep’s issue with attention to detail. Shauna Davis took care of my Jeep’s issue with attention to detail. More

Friendly and helpful. Atmosphere is nice and customer service is good by helping the client with transportation. But could improve a bit in terms of expediting solving rep Atmosphere is nice and customer service is good by helping the client with transportation. But could improve a bit in terms of expediting solving repetitive technical issues. More

Hugo’s service was the best, answered all of my questions and solved every issue that I had. and solved every issue that I had. More

Shauna was amazing. She went the extra mile to make sure everything on my vehicle was taken care of in a timely manner. Shauna is an excellent part of your team and made She went the extra mile to make sure everything on my vehicle was taken care of in a timely manner. Shauna is an excellent part of your team and made for a great experience. More

1. No one acknowledges your presence at service desk. 2. No one answers or returns calls. 3. Has my car for more than 12 business days with no info. 4. Was originally told jeep needed a replacement for a No one answers or returns calls. 3. Has my car for more than 12 business days with no info. 4. Was originally told jeep needed a replacement for a part that does not exist in my car. 5. The current problem with car has existed since 1 week after purchase. Has been serviced many many times for same problem. 6. Did not get loaner car while waiting for repair (over 2 without car) with no end in sight. More