Kendall Dodge Chrysler Jeep Ram

I brought my truck in because my truck wasn’t shutting off. There was a problem with the ignition switch, it wasn’t working. I dropped it off and was given a ride to my house and I was contacted an hour l off. There was a problem with the ignition switch, it wasn’t working. I dropped it off and was given a ride to my house and I was contacted an hour later with a quote. So, the ignition switch was about 80 bucks but the quote for labor was about 800 bucks. I feel like I was hustled. I questioned the service advisor why so much in labor and he stated that it takes time and that they had to do an “update” to the system. I did a quick search on youtube and it’s a job that is done in minutes and no system update required. I got screwed pretty much. You would think that in times like these people would be more generous. More

no communication. I had to hunt people down for answers. car took 2 months. this could have been better if I was just kept in the loop and treated nicer when I picked I had to hunt people down for answers. car took 2 months. this could have been better if I was just kept in the loop and treated nicer when I picked up my vehicle. More

Awesome experience! ! Great staff, very knowledgeable, not overbearing, very helpful and accommodating. Overall an A+ 4Star Michelin Rated product!! felt very at home ! Great staff, very knowledgeable, not overbearing, very helpful and accommodating. Overall an A+ 4Star Michelin Rated product!! felt very at home More

Excellent experience from sales to managers to finance was an absolute pleasure, the Jeep is a beautiful truck. was an absolute pleasure, the Jeep is a beautiful truck. More

He did a fantastic job on taking care of me and making sure that everything was good he is very professional sure that everything was good he is very professional More

they fixed 5 recalls 🙂. . but the windows frame cover was damaged while the car was there ..( before dropping my car it was in perfect condition .. ) they said this happen to . but the windows frame cover was damaged while the car was there ..( before dropping my car it was in perfect condition .. ) they said this happen to all Dodge chargers .. but since my car has a lot of milleages it is not cover as recall to fix 😭 More

Amazing service juan was outstanding, quick fast. They had a loaner on hand for me. Thank you kendal dodge 🙏🏻 Sincerely : WILLY They had a loaner on hand for me. Thank you kendal dodge 🙏🏻 Sincerely : WILLY More

The tech showed up over an hour late. My appt was set for 1130, I received a call at 1138 stating that the tech was running apx 15min late. The tech arrived at 1240. My appt was set for 1130, I received a call at 1138 stating that the tech was running apx 15min late. The tech arrived at 1240. More

Super disrespectful not professional at all broke lights on truck and never were able to find the problem had to take it to someone else to fix there mistake service manager was extremely rude by cursing an on truck and never were able to find the problem had to take it to someone else to fix there mistake service manager was extremely rude by cursing and jumping in my face and saying he was calling cops that were not able to do nothing to me the General Manager was there as well and got caught not say the truth More

My service adviser Jonathan Prieto helped me out a lot with all of my vehicle that wore in the shop all 3 of my charger where serviceded correctly and a very well professional work done to them. I conside with all of my vehicle that wore in the shop all 3 of my charger where serviceded correctly and a very well professional work done to them. I consider him 1 of the best service adviser in the the department. More