Kendall Dodge Chrysler Jeep Ram
Miami, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Service
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
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Can't Paula walks over as soon we are there! She comes out to the car to see anything, looks up why I need. Can't remember when I got my 3 car with you!!! She comes out to the car to see anything, looks up why I need. Can't remember when I got my 3 car with you!!! More
She is very professional, kind and try to get your vehicle fast, that way you don’t have to wait to open the ticket. Nothing bad to say. Great customer service of her. My vehicle was cleaned and perfe vehicle fast, that way you don’t have to wait to open the ticket. Nothing bad to say. Great customer service of her. My vehicle was cleaned and perfect to use when they finish. I am really satisfied!! More
Paula is always ao helpful! !! Tony, Miguel, and the service advisors are professional and courteous!!!! I'm always grateful for the VIP treatment I receive!!! !! Tony, Miguel, and the service advisors are professional and courteous!!!! I'm always grateful for the VIP treatment I receive!!! More
I needed a battery replacement and he said it wasn't covered under warranty. He gave me an outrageous quote and I told him I couldn't afford that and would have to probably buy the battery somewhere els covered under warranty. He gave me an outrageous quote and I told him I couldn't afford that and would have to probably buy the battery somewhere else. He insisted I shouldn't do that but there was nothing he could do. Just before leaving a different worker ( young blonde guy) was so nice and asked me if I had gotten that battery replaced before, to look into that. I went back to Felipe and asked him to check. He came back and told me I had actually had it replaced less than a year ago and my replacement was covered. When I asked him why he didn't offer this solution before he said he explored all avenues, which was clearly not accurate. On top of everything he wasn't very welcoming or thrilled to be there. I understand we all go through things but i think you have to understand that you're holding a position to help people and try to resolve whatever is in your hands. I was fortunate that someone else suggested I looked into that, I almost think he held back that information intentionally perhaps for the sale. I can't believe while working in this day in and day out he wouldn't explore ANY possibilities to help me . Nevertheless, my car is perfectly fine now and I will still go there but I hope this review serves a purpose for management. More
The service was great I think your personal is Great good customer service Thank u for great service customer service Thank u for great service More
I'm tired of bait and switch tactics. ...it makes life less enjoyable....stop lying!! When coming from 3 hrs away I would like to see everything broken down aside from taxes, tag, etc. Th ...it makes life less enjoyable....stop lying!! When coming from 3 hrs away I would like to see everything broken down aside from taxes, tag, etc. This did not happen and there were add ons no where on the internet ad. Sina, my salesman was excellent and saved the experience for me somewhat. I would recommend the dealer if they became more transparent on their ads. More



