Ken Wilson Ford Inc.

We returned to Ken Wilson Ford this month to buy another Ford truck as we had such a good experience in 2015 when we purchased our last 2015. Susan Dinney, the salesperson, was excellent. She's been there Ford truck as we had such a good experience in 2015 when we purchased our last 2015. Susan Dinney, the salesperson, was excellent. She's been there for many years, knows her stuff put is no pressure and great to work with. The reason we came back because of Susan. Our entire experience was great with one exception. We're in the middle of a huge spike in cases during this pandemic. The finance guy was in a small, enclosed office, not wearing a mask and only put it on when we asked (which he did without complaint) although it kept coming off his nose. I did not feel safe. We stood in his doorway as much as possible and did not ask all the questions we would have liked. Otherwise, Ken Wilson Ford has been great. More

I’ve looked at truck all over everywhere and came back to Ken Wilson. Because of there’re attitudes. I have a ford dealer here where I live but I can’t deal with them. Mr Eddie McGill my salesman was aweso Ken Wilson. Because of there’re attitudes. I have a ford dealer here where I live but I can’t deal with them. Mr Eddie McGill my salesman was awesome He calls me now even after I bought my truck to find out if all is well. Very good place. Will recommend again More

I would normal give Ken Wilson 5 stars until I took my 2003 Explorer in to have the defroster and fan fixed. After paying them over $1700 you would think it would work great but no, I took it back again a 2003 Explorer in to have the defroster and fan fixed. After paying them over $1700 you would think it would work great but no, I took it back again and was told because it was a older model it takes a lot longer for the defroster to clear the window which the only way I could get the window cleared was with scrapping it. So I took it to Clay's Automotive in Leicester and guess what when they checked it out they found 3 mouse carcasses and a nest in the fan and I was told at Ken Wilson's they checked the fan. I think they just put a part in that the SUV didn't even need because there was no difference in the way it ran then before I took it in to have it fixed. But after Clay's Automotive got through with it the fan is quite and cleans my window in no time. So without you have money to throw away don't go to Ken Wilson's. I have bought 3 vehicles from Ken Wilson's in the last 20 years and I'm fixing to buy another Ford but it won't be from Ken Wilson's. Anita More

I was charged for the premium warranty and none of the work was ever done to my truck, no record of any service being done.. I own a race team with large trailers and I will be putting decals on then read work was ever done to my truck, no record of any service being done.. I own a race team with large trailers and I will be putting decals on then reading All BULL Wilson. A joke of a dealership..beware... More

A joke. Ken is full of so much BULL.. he won’t even call customers back to resolve issues at his rip off Car lot.. I’m sure with the $130,000 he got from me for crap trucks he won’t fix, I’m sure it was to customers back to resolve issues at his rip off Car lot.. I’m sure with the $130,000 he got from me for crap trucks he won’t fix, I’m sure it was to buy ken more cows to brag about.. need to start where the $ is coming from.. customers............ More

Had an issue with my 2017 Ford F-150 and the Service dept, Alan helped address the issue and was able to escalate the warranty claim with Ford. Alan went above and beyond to take care of my issue,excel dept, Alan helped address the issue and was able to escalate the warranty claim with Ford. Alan went above and beyond to take care of my issue,excellent service! More

I have purchased 4 vehicles from Ken Wilson and my dad and brother have bought multiple cars and trucks. This is my dealer for life. I would recommend this dealer to anyone. Ken's says a man is only as go and brother have bought multiple cars and trucks. This is my dealer for life. I would recommend this dealer to anyone. Ken's says a man is only as good as his word. This sticks by there word. More

Needed a new truck. The salesman that helped me was Rob George. He was very helpful. made sure that I got what I wanted. My husband and I have bought trucks from Ken Wil The salesman that helped me was Rob George. He was very helpful. made sure that I got what I wanted. My husband and I have bought trucks from Ken Wilson many times, even brought our kids here for their first cars. Thanks, Susan Chandler More

Great dealership! This is the second truck we have bought from Ken Wilson Ford. Jody was awesome in finding us the right truck and getting us the best deal. We would This is the second truck we have bought from Ken Wilson Ford. Jody was awesome in finding us the right truck and getting us the best deal. We would definitely recommend this dealership to anyone ready to purchase a new vehicle. Friendly people and great service! More

Lynn Bright my salesman is the best . He worked hard to accommodate ever need that I asked for. I would recommend this dealership and salesman Lynn to anyone looking for a new car or truck. accommodate ever need that I asked for. I would recommend this dealership and salesman Lynn to anyone looking for a new car or truck. More