Ken Wilson Ford Inc.

Did a great job!! Made sure we were taken care of in a timely manner. Went above and beyond our expectations. Staff was great. Keep it up. timely manner. Went above and beyond our expectations. Staff was great. Keep it up. More

Ken Wilson sold this dealership to Crossroads last year. The service had declined substantially. Despite having been customers of Ken Wilson for two decades, we are now looking for other options. The indivi The service had declined substantially. Despite having been customers of Ken Wilson for two decades, we are now looking for other options. The individuals we deal are still good but totally overworked. Calls to service go to music on hold forever or to voice mail, which is no longer promptly returned. Promised dates for finishing work are usually missed. Crossland appears to be unwilling to provide the staffing to meet the demands. We requested a call to discuss our perceptions with the general manager. He never called. On the sales side, we had been in discussion with our contact of many years about a new plug-in hybrid when available. That person retired and there was no follow-up. We fear the new owner, Crossroads, in milking the business. More

Awesome experience and probably the quickest I have ever purchased a vehicle. They offered to deliver truck to us but we drove 9 hours to complete the sale and they were very accommodating and had us back purchased a vehicle. They offered to deliver truck to us but we drove 9 hours to complete the sale and they were very accommodating and had us back on the road in no time. Go see Dallas Hicks if you are in the market. More

No problems, had purchased a set of times for my mustang, they were installed as planned. Daniel was very helpful in getting the type of ties needed for my car. they were installed as planned. Daniel was very helpful in getting the type of ties needed for my car. More

Fast, courteous, professional service. My buying experience was great. Eddie McGill was awesome! Will continue serving my Escape there. Express Lane got me right in, fast, professional, courteous experience was great. Eddie McGill was awesome! Will continue serving my Escape there. Express Lane got me right in, fast, professional, courteous service. Thank you! More

Service dept. Has been prompt and certious. No other comments. Service on my truck was well done. I will continue to allow Ken Wilson Ford to service my truck. comments. Service on my truck was well done. I will continue to allow Ken Wilson Ford to service my truck. More

Eddie McGill was my salesman and he was very patient and friendly! And the finance person helped make this an easy experience! I am so grateful friendly! And the finance person helped make this an easy experience! I am so grateful More

Very satisfied with the experience. Both Salesperson worked very diligently and met all expectations of price, professionalism and friendliness . Final closing of the deal tool awhile due to being busy worked very diligently and met all expectations of price, professionalism and friendliness . Final closing of the deal tool awhile due to being busy, but still made us feel as priority customers. More

Great experience, your employees are the best. So kind and courteous. I am very happy with Ken Wilson Ford. Best dealership around will use again. and courteous. I am very happy with Ken Wilson Ford. Best dealership around will use again. More

Great experience. No high pressure. Sales rep (Eddie McGill) was super nice & not pushy. One of the better car buying experiences I've experienced. Would highly recommend Eddie. McGill) was super nice & not pushy. One of the better car buying experiences I've experienced. Would highly recommend Eddie. More