Ken Wilson Ford Inc.
Canton, NC
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209 Reviews of Ken Wilson Ford Inc.
All my words will be praise for Ken Wilson Ford! We bought 2 F-150's for my son's business and the process was so very easy. Mike Robinson was a joy to work with. He took care of everything from start bought 2 F-150's for my son's business and the process was so very easy. Mike Robinson was a joy to work with. He took care of everything from start to finish! We will back again soon!! More
The work was performed as asked without issue. Where my issue lies is that our contact with the dealership would never respond. We spent hours trying to get updates and questions answered without ever a ca issue lies is that our contact with the dealership would never respond. We spent hours trying to get updates and questions answered without ever a call back. Customer service was absolutely horrible. More
I found this expedition online and they went and got It for me! Sight unseen, except for pictures online. I put my trust in them that nothing was wrong with the vehicle and there wasn’t. for me! Sight unseen, except for pictures online. I put my trust in them that nothing was wrong with the vehicle and there wasn’t. More
Service center has terrible customer service. Been waiting since July for a repair part. I was told the part came in, but they then need another part. The part comes in, then the technician is out. Ap waiting since July for a repair part. I was told the part came in, but they then need another part. The part comes in, then the technician is out. Apparently since this is covered under the warranty they just don't care about fixing my car. I would call and get excuse after excuse. The service person would not call me or give me a straight answer. Even though I picked up my car it still isn't fixed. I was polite throughout this ordeal, I had expected honesty and decent service. I am so upset and mad. After Christmas I am taking my car in for the final time. Then I will never go to Ken Wilson Ford again. More
I can’t say enough good things about my experience with Ken Wilson Ford! I was assisted by Eddie McGill during my car buying process and he was kind, knowledgeable, easy to talk to and guided me through th Ken Wilson Ford! I was assisted by Eddie McGill during my car buying process and he was kind, knowledgeable, easy to talk to and guided me through the process of buying my Ford Escape a very pleasant experience. From the moment I walked into the showroom until the time I left, there was no pressure, every part explained, the finance department was thorough and honestly the best transaction I have ever experienced! I will be recommending my friends and family to shop for their next car with Ken Wilson Ford and to see Eddie as he made a stressful process of buying a car one of the least stressful moments for me. More