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Ken Pollock Nissan

Wilkes-Barre, PA

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Reviews
Vehicles
5.0
51 Reviews
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229 Mundy St

Wilkes-Barre, PA

18702

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Showing 51 reviews

February 27, 2026

My family has been dealing with Ken Pollock for yrs purchased several vehicles from them and they never let you down excellent customer service from start to finish your not a number at this dealership More

by Patti Mountaintop Pa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kivler
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Mar 02, 2026 -

Ken Pollock Nissan responded

Thank you for the amazing review! We are honored to have you and your family as loyal customers. We strive to provide exceptional customer service and treat each and every one of our customers like family. We appreciate your recommendation and look forward to serving you for many more years to come.

February 22, 2026

Jesse was extremely kind and helpful. Monika was quick and also answered my questions in depth. More

by SZeigler40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse, Monika
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Feb 23, 2026 -

Ken Pollock Nissan responded

Thank you for taking the time to share your experience! We’re so glad to hear that Jesse was kind and helpful, and that Monika was able to provide quick, in-depth answers to your questions. Our team is committed to making the process as smooth and informative as possible. We appreciate you choosing Ken Pollock Nissan and look forward to assisting you again in the future!

February 22, 2026

Jason tapia and the rest of the staff were very good and helpful to accommodate my needs and questions. More

by breesemark784
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason tapia, Jacob ellis, the manager
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Feb 23, 2026 -

Ken Pollock Nissan responded

Thank you for sharing your experience! We’re so glad to hear that Jason Tapia and the rest of our team were able to accommodate your needs and answer all of your questions. Providing helpful, attentive service is what we’re all about. We truly appreciate you choosing Ken Pollock Nissan and look forward to assisting you again in the future!

February 22, 2026

Ken Pollock Nissan is hands down the least stressful experience I've ever had with a vehicle purchase. Everyone is friendly and helpful. More

by Eyp0097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darling Starova, Jacob Ellis
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Feb 23, 2026 -

Ken Pollock Nissan responded

Thank you for your kind words! We’re thrilled to hear that your vehicle purchase was such a stress-free experience. Our team works hard to create a friendly and helpful environment for every customer, and it means a lot to know we delivered. Thank you for choosing Ken Pollock Nissan — we hope you enjoy your new vehicle!

February 20, 2026

Kind , courtesy, down to earth person, willing to help you with your decision, knowledgeable, friendly. More

by greenthinkingman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darling Starova and Jacob Ellis
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Feb 23, 2026 -

Ken Pollock Nissan responded

Thank you for taking the time to share your experience! We’re glad to hear our team was kind, courteous, and helpful throughout your decision-making process. Providing knowledgeable and friendly assistance is what we strive for every day. We appreciate you choosing Ken Pollock Nissan and look forward to assisting you again in the future!

February 13, 2026

Jason was very helpful in the process of purchasing a larger car needed for my growing family. More

by Kruby831
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tapia
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Feb 17, 2026 -

Ken Pollock Nissan responded

Thank you so much for the 5-star review! Congratulations on your growing family — what an exciting time! We’re so glad Jason was able to help you find the perfect larger vehicle to fit your needs. Making the process smooth and supportive during big life transitions is something we truly value. We appreciate you choosing Ken Pollock Nissan and wish you and your family many happy miles ahead!

November 24, 2025

Easy process; friendly, knowledgeable people who were very accommodating; they made car buying less painful More

by tmtpsu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tapia
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Nov 25, 2025 -

Ken Pollock Nissan responded

Thank you for the great 5-star review! We’re so glad to hear the process was easy and that our team made your experience smooth and stress-free. Friendly, knowledgeable service is what we strive for, and it means a lot that you noticed. We appreciate you choosing Ken Pollock Nissan and hope you enjoy your new vehicle!

November 22, 2025

Very happy with our sale. Dan was great to work with! Quick and easy! Highly recommend, clear communication! More

by amberaugelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Patton
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Nov 24, 2025 -

Ken Pollock Nissan responded

Thank you so much for the 5-star review! We’re thrilled to hear that your experience was quick, easy, and enjoyable. Dan will be very happy to hear your kind words! We truly appreciate your recommendation and are grateful you chose Ken Pollock Nissan. Enjoy your new vehicle, and please reach out anytime—we’re here for you!

November 20, 2025

Diane was super informative, friendly and went above and beyond to answer any questions we had. More

by Geriguzzy
Recommend Dealer
Yes
Employees Worked With
Diane
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Nov 21, 2025 -

Ken Pollock Nissan responded

Thank you so much for sharing your experience! We're thrilled to hear that Diane was informative, friendly, and went above and beyond to answer all your questions. We appreciate you choosing us and look forward to helping you again in the future!

October 18, 2025

Shawn was a great person to work with. Everything went smoothly. I was comfortable. No pressure. More

by annirv715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Irvin
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