Back

Ken Pollock Nissan

Wilkes-Barre, PA

5.0
14 Reviews

229 Mundy St

Wilkes-Barre, PA

18702

Directions

By Type

Showing 14 reviews

October 15, 2024

Dyann is the best! She works so well with us each time and makes our experience seamless each time More

by Rachael M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Gilroy, Jacob Ellis, Monika Nickles, Dyann Daylida
September 27, 2024

Jessie was extremely nice to us. He even gave us a call to see how we like our truck and if we have any problems let him know. More

by Ann & Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kivler
Sep 30, 2024 -

Ken Pollock Nissan responded

Hi Ann & Joe! Thank you so much for this wonderful review of your sales experience with Jessie. We're here for you anytime. Enjoy your truck!

September 10, 2024

This was the third Titan I purchased from Ken Pollock Nissan, as always the sales staff made the experience smooth and trouble free. More

by jeffdavis727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Takacs, Jacob Ellis, Dyann Daylida
Sep 16, 2024 -

Ken Pollock Nissan responded

Hello! Thank you for this wonderful review and for continuing to choose us for your third Titan purchase! We are here for you anytime!

September 08, 2024

They were very knowledgeable about the vehicles they had. They were more focused on the vehicle that best suited me, and did not try to sell me just anything. Chelsea, my saleswoman, was very focused on my More

by deese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea
Sep 09, 2024 -

Ken Pollock Nissan responded

Hi Deese! Thank you very much for this wonderful review of your car buying experience with Chelsea and Jacob. We are so happy to hear we were able to get just the right vehicle for you. We're here if you need anything. Enjoy, it!

Sep 09, 2024 -

deese responded

Thank you again, Chelsea and Jacob.

August 30, 2024

Great experience been there twice so far. Mike in Service is very honest and helpful the best person I've ever met in a dealership. There should be more Mike's around like him! More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Sep 09, 2024 -

Ken Pollock Nissan responded

Hi Mel! Thank you so much for this wonderful review and kind words about Mike. We look forward to keeping up the good work!

March 30, 2024

I had a great experience went just to look at a car and ended up buying one people were great, honest and straightforward. Can’t say enough about them. More

by b.coolbaugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Fincke
Apr 03, 2024 -

Ken Pollock Nissan responded

B.coolbaugh, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2024

Allen did a good job honoring my apt when the website failed to book me More

by Pchristep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen in service
Jan 16, 2024 -

Ken Pollock Nissan responded

Hello, We are happy to hear Allen was able to help after the technical difficulty. Thank you again for brining this to our attention. We look forward to your next visit!

January 05, 2024

Dan Patton was very fair and trustworthy through the entire process. Entire dealership staff made the purchase comfortable. Truly a delightful experience. More

by rick.gaetano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Erwine , Stewart Benson, Paul Takacs, Jacob Ellis, Monika Nickles, Jesse Kivler , Dan Patton, Dyann Daylida, Dave Lulewicz
Jan 09, 2024 -

Ken Pollock Nissan responded

Rick.gaetano, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive sales experience with Dan and our staff. Have a great day!

August 27, 2023

Always a good experience at Ken Pollock Nissan, called to get my first service done on my 2023 Altima and Dave Horlein scheduled me in with a time and day at my convenience and then followed up with a phone More

by Gsprow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Horlein, service dept.
Sep 11, 2023 -

Ken Pollock Nissan responded

Hello! Thank you for this wonderful review! We are happy to hear we were able to get you in for an appointment that was convenient for you. It is important to us to follow up with our customers to make sure you are completely satisfied and we are happy to hear this was the case. We're here for you anytime!

June 18, 2021

I had been looking for a car in all the wrong places before I went to Ken Pollock Nissan. It was love at first site and it's been a happy union since. I am very happy with the service and pleasant surro More

by cynthiaalberts207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dyann Daylida
Jun 23, 2021 -

Ken Pollock Nissan responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

1