Ken Pollock Nissan
Wilkes-Barre, PA
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They were very knowledgeable about the vehicles they had. They were more focused on the vehicle that best suited me, and did not try to sell me just anything. Chelsea, my saleswoman, was very focused on my They were more focused on the vehicle that best suited me, and did not try to sell me just anything. Chelsea, my saleswoman, was very focused on my situation concerning the traveling that I do. She was very professional. The financing process was also very professional. Jacob explained everything in detail. More
Great experience been there twice so far. Mike in Service is very honest and helpful the best person I've ever met in a dealership. There should be more Mike's around like him! Mike in Service is very honest and helpful the best person I've ever met in a dealership. There should be more Mike's around like him! More
I had a great experience went just to look at a car and ended up buying one people were great, honest and straightforward. Can’t say enough about them. ended up buying one people were great, honest and straightforward. Can’t say enough about them. More
Dan Patton was very fair and trustworthy through the entire process. Entire dealership staff made the purchase comfortable. Truly a delightful experience. entire process. Entire dealership staff made the purchase comfortable. Truly a delightful experience. More
Always a good experience at Ken Pollock Nissan, called to get my first service done on my 2023 Altima and Dave Horlein scheduled me in with a time and day at my convenience and then followed up with a phone get my first service done on my 2023 Altima and Dave Horlein scheduled me in with a time and day at my convenience and then followed up with a phone call when it was done. Always liked the service I got at Ken Pollock, great service staff, polite and professional. More
I had been looking for a car in all the wrong places before I went to Ken Pollock Nissan. It was love at first site and it's been a happy union since. I am very happy with the service and pleasant surro before I went to Ken Pollock Nissan. It was love at first site and it's been a happy union since. I am very happy with the service and pleasant surroundings. I would and have recommended Ken Pollock Nissan to anyone that I know that may be looking for a new car. More
Outstanding car buying Experience! A big Thanks to Paul (Sales Manager) and Mike Kostik in sales for helping my mother with her new Sentra! Both Paul and Mike made the car buying experience great! Very kn (Sales Manager) and Mike Kostik in sales for helping my mother with her new Sentra! Both Paul and Mike made the car buying experience great! Very knowledgeable and professional and I would highly recommend Ken Pollock Nissan to anyone looking for a new car! More
Great Experience with Jesse Kivler! My review is specifically for Jesse Kivler in Sales. We are getting ready to turn in our leased Rogue for a financed Rogue (we love this model!). Je My review is specifically for Jesse Kivler in Sales. We are getting ready to turn in our leased Rogue for a financed Rogue (we love this model!). Jesse was recommended by friends and we really enjoyed meeting with him! He explained the whole lease process thoroughly (better than the dealership we originally leased from) and we decided leasing again was not for us. We met with Jesse a second time to see what Ken Pollock had to offer as far as financing. We did end up finding a Rogue elsewhere to purchase but we will definitely keep Jesse in mind for future purchases and we would certainly recommend him to friends and family! He is very personable and straight-forward, and takes the time to sit with you and explain everything very well. We did not feel rushed at all, or like we were a bother with all of our questions. A true pleasure to deal with. More
Never ever Nissan Pollock!!! Bought Nissan Versa with extra warranties and GAP insurance in 2016. Salesmen promissed everything is through Nissan Corporation...February 2018 got i Bought Nissan Versa with extra warranties and GAP insurance in 2016. Salesmen promissed everything is through Nissan Corporation...February 2018 got in accident, car got totaled. Well then we found out that everything is through another companies and we have to deal with all separetly...ok... so we contacted the Financing Department for the loan, the GAP insurance for the GAP coverage and Nissan Pollock for the reminding warranties refund. We got the payoff from the insurance and the GAP already in April, now today is exatly 3 months since the accident happend and Pollock still doesn't feel like send the refund check to Nissan Financing. First they said, they sent it on April 3rd, then when I complaint at the corporation, they told them they will send it same day (May 10th), today is the 21st....still nothing...I filed complain at the BBB maybe that will help....one thing is sure, never ever Nissan Vehicle, never ever by Nissan Pollock and I will keep everyone I know away!!!! More