Ken Harvey's Dublin Honda

I had an excellent experience at the Honda dealership in Dublin, thanks to Nick. He was incredibly attentive and quickly helped me resolve an issue with my car the same day. I was relieved that I didn’t in Dublin, thanks to Nick. He was incredibly attentive and quickly helped me resolve an issue with my car the same day. I was relieved that I didn’t have to leave my car there for days—the problem was fixed within an hour! Nick was very polite, professional, and made sure everything was taken care of properly. His efficiency and customer service were outstanding. Highly recommend working with him! More

NEGATIVE-00000000000000000 STARS! !!! My experience with Honda Dublin has been nothing short of a nightmare. I explained to them upfront how extremely important it was for me to pur !!! My experience with Honda Dublin has been nothing short of a nightmare. I explained to them upfront how extremely important it was for me to purchase a car outright, without having to worry about monthly payments, as my life is already incredibly stressful due to my son’s serious medical condition. Despite this, they completely took advantage of me. They lied to me about the original car I purchased, claiming it was the “best used car on the lot” for under $14,000. That was absolute bulls**t!! The car turned out to be a complete lemon, and when I tried to resolve the issue, they refunded only $6,000 of the $13,500 I paid in cash. Then, they trapped me into financing a 2019 Honda Accord with 40,000 miles for an outrageous $33,000—pushing me into the exact situation I was trying to avoid. Their salespeople, especially Vince and his buddies, are nothing but liars who prey on vulnerable customers. I’ve reached out through multiple emails and messages left on their website, but I’ve been completely ignored. This dealership has caused me unnecessary stress and financial hardship during an already difficult time in my life. Honda Dublin doesn’t care about their customers; they only care about squeezing every last dollar out of you. If you’re considering buying a car here, run the other way. More

Shockingly Unprofessional and Disrespectful Experience I recently visited this dealership to purchase a vehicle, and the experience I had was deeply concerning. After completing a test drive Experience I recently visited this dealership to purchase a vehicle, and the experience I had was deeply concerning. After completing a test drive, which went smoothly, I sat down with the salesperson, Manny, to discuss pricing. I had already received a competitive quote from another dealer, but I didn’t feel it was necessary to share that, as it was between me and the other dealership. As we continued discussing numbers, I made it clear that I didn’t think we could come to an agreement, given the significant difference in price. Instead of respectfully ending the conversation or offering a solution, Manny suddenly told me to “Go. Leave.” I was shocked by this outburst, and when I questioned him, he repeated it. I was left stunned and completely disrespected. A salesperson has no right to speak to a customer in such a manner, regardless of the negotiation process. What’s worse is that as I was leaving, he continued to show anger and disrespect toward me, even though I remained calm. It was completely uncalled for. I’m a respected machine learning engineer, and it was clear that Manny had zero respect for me or my time. This kind of behavior is not only unacceptable but damaging to the dealership’s reputation. I strongly urge anyone considering a vehicle from here to think twice and seek out dealerships that treat potential customers with respect and courtesy. If this is how they treat someone during the buying process, I can only imagine how they handle post-purchase concerns or customer service. I will make sure this experience is highlighted in every review platform possible and across social media to ensure that others are aware of the unprofessionalism displayed here. More

Hopefully the guy named "Vince" doesn't work there anymore he brings the quote 'Used Car Salesman" to reality he balantly lies just to get you to purchase a used vehicle significantly overpriced if he anymore he brings the quote 'Used Car Salesman" to reality he balantly lies just to get you to purchase a used vehicle significantly overpriced if he's in the office now he's rubbing off on the young sales men on the lot I'm sure. STAY AWAY FROM THIS PLACE! More

The sales staff are rude and arrogant. They not only didn’t care to show the car but they had no regard for the customer even as a human being. I have never seen such disregard anywhere in They not only didn’t care to show the car but they had no regard for the customer even as a human being. I have never seen such disregard anywhere in the country More

I made multiple calls to Dublin Honda and left voicemails for service advisors, but I never received a callback. Today, I spoke with the operator who assured me that the service advisor would reach out to me for service advisors, but I never received a callback. Today, I spoke with the operator who assured me that the service advisor would reach out to me, yet I still haven't received any response. It's important for them to return customer calls, and I'm feeling disappointed by the lack of communication. More

Sidney has been great. He has gone above and beyond the standard customer service to help me select and buy a car from Dublin Honda. I appreciate him and the entire Dubli He has gone above and beyond the standard customer service to help me select and buy a car from Dublin Honda. I appreciate him and the entire Dublin staff for their outstanding service and support 🙏 More

My new car purchase started great. . but the service department did damage the first time they touched the car. I was told I would get a loaner car for the service when I purchased the . but the service department did damage the first time they touched the car. I was told I would get a loaner car for the service when I purchased the vehicle. No. Didn't happen. They will be painting my new car that only has 600 miles on it. It only went in for service to have my accessories added. Sadly, I'm not too confident in their Service Department. They also neglected to install all the extra parts that I paid for. I will lose time from work to get this all sorted out. I went from new car joy, to unhappy boy. More

My experience at Dublin Honda was disappointing at best. I own one Honda already, and went in to purchase a second one for a family member. I expected a certain level of care and customer service. This wasn I own one Honda already, and went in to purchase a second one for a family member. I expected a certain level of care and customer service. This wasn’t achieved by Tito and Jimmy. Tito was condescending and borderline rude when it came to purchasing a 2019 Si coupe. The car as pictured online did not meet my expectations when I arrived in person, and I repeatedly had to ask for the included fix a flat kit for the vehicle. The windshield was also visibly tinted, which is illegal in my state- and I had to pay to remove the tint out of pocket elsewhere. I came in with a pre approval loan from my Credit Union, and I was pressured to try and take Honda’s loan terms by Jimmy. When I denied the offer, I was told “So you just want to throw away money then?” while the rest of my paperwork was shoved at me to finish signing. I was requested by my approval loan officer to have the documents sent via email to the credit union for faster processing, but both Tito and Jimmy were trying to pressure me to use dealer track to send documents over (this process usually takes longer to fund the loan). I hand carried the documents to my bank instead so that they could send the loan check first thing Saturday morning. I received a tracking number with signature confirmation that the check was delivered Monday 11/21/2022. That Friday (11/25), I received a call from Tito stating my check hasn’t been received and they wanted to proceed with Honda loan terms. I had to provide proof of delivery to him. This experience was not the Honda experience I expected, and have received previously from other Honda dealerships. More