Ken Harvey's Dublin Honda
Dublin, CA
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246 Reviews of Ken Harvey's Dublin Honda
Kipp is a wonderful Service Advisor. Although, we bought a home in Livermore last year, we continue to go to Dublin Honda for all of your service needs. Kipp is friendly, VERY knowledgeable, and treats us w a home in Livermore last year, we continue to go to Dublin Honda for all of your service needs. Kipp is friendly, VERY knowledgeable, and treats us with courtesy and respect. We will continue to make the effort to patronize Dublin Honda as long as we know Kipp is there! Thank you, Don and Kathy Coyle More
Very professional, great customer service, honest and accommodating. Tito and Steve worked with my budget and made sure I got the best rate possible. I didn't feel pressured what so ever. I have bought t accommodating. Tito and Steve worked with my budget and made sure I got the best rate possible. I didn't feel pressured what so ever. I have bought three cars from them and definitely recommend them to all of my friends. More
Each time I come to Dublin Honda I'm pleased with how great the service is and how reasonable the price is for maintenance and repair. I have always been warned away from using a dealership to service m great the service is and how reasonable the price is for maintenance and repair. I have always been warned away from using a dealership to service my car, but I have never had a negative experience there. I've interacted with Brad, Donna and Kip -- I have to say, Kip is my favorite; he's a great guy with a warm smile -- but each of them has done a great job each time I've needed anything done. We recently bought a used Honda for our daughter and immediately brought it to Kip to inspect and get any servicing done. I trust each one of them to tell me what I need and never feel like they push anything on me beyond that. It gives me trust in them to return time after time as my car needs regular maintenance. More
I've worked with Kip in the Service Dept. several times. He's friendly, knowledgeable, professional, etc. and makes sure you get the best value during your service visit. He explains any service that's ne He's friendly, knowledgeable, professional, etc. and makes sure you get the best value during your service visit. He explains any service that's needed in simple terms. I am completely comfortable and satisfied with Kip's service. I think the rest of the Service team is pretty good too. More
I went to test drive a new Honda CR-V and Roberto Velasco greeted us, he is by far the best car sales man I have ever dealt with, very friendly, professional, not a pushy salesman. He simply explained to us greeted us, he is by far the best car sales man I have ever dealt with, very friendly, professional, not a pushy salesman. He simply explained to us how much monthly payments would go up by adding options and let me go home to think about it. We went back a week later and decided on specific car they had in the lot, turned out leather seats were an option in that car which was not added to the sticker price... I told him we don't care for leather in that case; he said what if I can get it for you free or at a fraction of the $2000 upgrade cost? Well he did just that, we got a loaded car for price of much more basic model we were looking at. Roberto Velasco is on your side when it comes to negotiation, we felt completely comfortable during the entire negotiation process and half way through it, I told him how much I appreciate dealing with him and what a great experience it had been at that point. I think we were so lucky to have him as our salesman, and Dublin Honda should also be happy to have him on their staff! We went to Dublin Toyota and it was a quick visit, left quickly, didn't feel comfortable with their sales guys at all. I give Roberto Velasco a PERFECT 10 score and if you are considering buying a Honda, it is worth your time and drive to go to Dublin Honda and ask for him. More
Burke takes great care of his clients. That's why we come back to him. He gives honest assesments and recommendations based on his extensive knowledge of cars, Hondas in particular. I take all my automobiles back to him. He gives honest assesments and recommendations based on his extensive knowledge of cars, Hondas in particular. I take all my automobiles to Burke and his crew. His delivery also deliverd the service in a timely fashion. More
Steve was great we love our new Accord. We were in and out in less than 1 hour. I will be back.My sister also bought a car from Steve last month and she was very pleased , that's what made us go see him.D out in less than 1 hour. I will be back.My sister also bought a car from Steve last month and she was very pleased , that's what made us go see him.Dublin Honda has a great lobby with Starbucks coffe and hot coco, the kids loved the popcorn . More
I have been a customer at Dublin Honda for 8 years, including buying two Honda's and having three separate Honda vehicles services there. I have always gotten first rate service, especially when worki including buying two Honda's and having three separate Honda vehicles services there. I have always gotten first rate service, especially when working with Kipp. He is great to work with over the phone and in person, taking the time to thoroughly discuss various issues and explain the service or repair in terms even I can understand. More
When I called on Friday morning I didn't expect to get an appointment but Kipp stepped right up to the plate and got me right in with my wife's Honda. The repairs were both reasonable and timely and fixed wh appointment but Kipp stepped right up to the plate and got me right in with my wife's Honda. The repairs were both reasonable and timely and fixed what I thought would be an expensive proposition but was not. Thanks for the great service. More
We have bought two cars from Dublin Honda in the past 5 years. Yesterday, my wife, my daughter, and I stopped by to look at the cars because we were thinking about trading one of our cars in the near futur years. Yesterday, my wife, my daughter, and I stopped by to look at the cars because we were thinking about trading one of our cars in the near future. Mr. Roberto Velasco met us at the door and offered to show us any car we wanted to see. His customer-oriented attitude and courtesies were quite obvious; we felt no pressure to buy, we just felt at ease and welcome. After he showed us several cars, we decided to look at another car that met our needs more closely, but that particular model was already sold out. So, we began to loose interest, and we mentioned to Rob that we wanted to get some lunch, and that we were going to think and talk more about it (we were not yet really that sure about buying the car). He then asked us about things that were important to us in a car as well as other things we would like to have in it. He did some checking and returned to us with a much better package; an offer we could not resist hearing more about. Needless to say, his offer got better and better throughout the lunch hour, and we could only say “yes” to his offer. We bought and drove the new car home yesterday; we are very satisfied with the car and so thankful to Rob. In fact, we never met a professional as outstanding as Rob. He covered all aspects of the sale; stayed in tune with us, was very resourceful, very thorough in his work, and followed through even after the sale. Based on the above, we venture to say that he is probably, or has the potential to be, one of Honda’s most responsible sales representative. More