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Ken Garff West Coast Toyota
Long Beach, CA
189 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 189 reviews
July 16, 2019
Friendly and efficient I had a good experience at this dealership. Danny was very helpful through the whole process. They weren’t pushy and worked with me to get to the pric I had a good experience at this dealership. Danny was very helpful through the whole process. They weren’t pushy and worked with me to get to the price that worked for my budget. I would definitely buy a car with them again. More
by Priusfan
Employees Worked With
Danny, Stephy
July 15, 2019
Amazing customer service! JC (Sales), OZZIE (General Sales Manager), and Stephy (Finance Manager) are the A++ team. I had an amazing experience with them through the purchase. JC (Sales), OZZIE (General Sales Manager), and Stephy (Finance Manager) are the A++ team. I had an amazing experience with them through the purchase. Very professional and educational with what they're selling and informative when closing the deal. Not once did I feel pressured to buy my car. If anything they went through the most to find me the best deal. And I can't say that with the other dealerships that I've been too. I've been to many dealerships and this one is the one I stuck with and I am 100% satisfied with my 2020 XLE Corolla. Thank you guys for giving me confidence in finding my new 2nd ride!! :) More
by Jacqui12
Employees Worked With
JC, Ozzie, Stephy
July 15, 2019
First Time Buyer So friendly! Did everything to makes us happy with our buy and for us to feel so comfortable. Made sure what we went home with was what we wanted and So friendly! Did everything to makes us happy with our buy and for us to feel so comfortable. Made sure what we went home with was what we wanted and also needed. Always asked if we had any questions and explained everything and details too. More
by Zulema05
Employees Worked With
Angel
July 08, 2019
First time and great time! Great experience leasing a car! Professional staff, no pressure, pleasure to deal with. Good selection of cars helps as well, and a new contemporary c Great experience leasing a car! Professional staff, no pressure, pleasure to deal with. Good selection of cars helps as well, and a new contemporary clean facility is a plus! Enjoyed my experience with the help of Ali, thank you! More
by Russo
Employees Worked With
Ali, Angel.
July 07, 2019
Timing Chain Cover Leak Brought 2012 Prius C in for multi-point inspection prior to warranty expiration. Report came back clean. Upon my own inspection found windshield wiper Brought 2012 Prius C in for multi-point inspection prior to warranty expiration. Report came back clean. Upon my own inspection found windshield wiper fluid low and tire pressure low, thus doubted reliability of "report". Upon next multi-point inspection after warranty expiration (had only driven 1330 miles and vehicle had 48,000 miles) was told timing chain cover leaking oil. To repair would cost $2300.00, but with my "discount" ONLY $1700.00. I am Journeyman Power Plant Mechanic and am familiar with this type of leak. The seepage occurs because of bad gasket and occurs over long periods of driving as oil viscosity thins. In addition was told oil level 2 quarts low. I had checked oil level several days prior and was full. There was no oil on ground under car in parking spot. Have found out this is common problem with that model and that Toyota used cheap gasket. Definitely felt I was being "conned". Have contacted corporate and they basically have said "too bad". Believe next step is Consumer Affairs and Better Business Bureau. More
by ctwoscan
Employees Worked With
N/A
June 14, 2019
Excellent They are professional they answer all the questions we have really friendly and helpful, very good people to work for deal. And they explain everythin They are professional they answer all the questions we have really friendly and helpful, very good people to work for deal. And they explain everything More
by My baby car
Employees Worked With
Alan Oliva
June 05, 2019
GREAT EXPERIENCE! Very understandable stuff and patient. I don’t speak English that much but the manager who helped me is very patient. Go here and ask for Eric everyon Very understandable stuff and patient. I don’t speak English that much but the manager who helped me is very patient. Go here and ask for Eric everyone! More
by author
Employees Worked With
Eric
June 04, 2019
Finally got my Rav4 XSE Got a great deal for my trade in and in my new RAV4 XSE. They worked hard to get me a good deal and a fair price. Got a great deal for my trade in and in my new RAV4 XSE. They worked hard to get me a good deal and a fair price. More
by DVid
Employees Worked With
Alan & Stephy
June 03, 2019
THE BEST CUSTOMER SERVICE EVER The workers were super attentive and accommodating to us from the beginning to the end of the process! They took care of and addressed our needs as we The workers were super attentive and accommodating to us from the beginning to the end of the process! They took care of and addressed our needs as well. Definitely would go back here. More
by Kate
Employees Worked With
Jesus Ramos and James Ysais
May 26, 2019
Excellent service Thomas was an excellent sales man. He gave me and my husband a great deal we couldn’t refuse. I recommend buying a car from west coast Toyota and I re Thomas was an excellent sales man. He gave me and my husband a great deal we couldn’t refuse. I recommend buying a car from west coast Toyota and I refer Thomas as the perfect sales man to speak with. More
by aserrano9
Employees Worked With
Thomas and Angel
