Ken Garff West Coast Toyota
Long Beach, CA
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The dealership is well organized and clean. The people who help me were very understanding, friendly and helpful. They made my deal happen and was very satisfied with my purchase. who help me were very understanding, friendly and helpful. They made my deal happen and was very satisfied with my purchase. More
The personnel at West Coast Toyota Long Beach are everything you’d want in terms of customer service. Everyone was warm and inviting. Dianne, Stephny and Mac (the new kid from NY). He’s only been wit everything you’d want in terms of customer service. Everyone was warm and inviting. Dianne, Stephny and Mac (the new kid from NY). He’s only been with the location I do believe he said for 2-3 months. After my 2022 Camry purchase Mac sat aside 30-45 minutes to walk through all of the bells and whistles with my new vehicle. It really helped and I’ve never had a dealership make sure that I understood the vehicle I was purchasing and how to operate. Mac’ even welcomed me to come back if additional orientation was needed. Stephny made the signing process effortless and didn’t let me have it when I messed up on the contract paperwork which we had to start all over because it was for DMV and any mistake would be rejected. Dianne attempted unbeknownst to me to the process easier but my credit union made it more difficult but Dianne did her thing and was extremely responsive to all my questions and were answered with immediate punctuality almost with a sense of urgency. Very rare treatment coming from customer service. All 3 have the patience saints and are the cream of the crop in terms of a team like Phil Jackson, Michael Jordan, and Scottie Pippen!! Don’t ask me who’s who but they’re all equally incredible. 👍🏽 Thank you for my beautiful 2022 Toyota Camry Nightshade and your attentiveness. God bless More
I was finally given the vehicle I wanted and needed. There was no pressure and the sales rep was open, honest and made it all happen in a short period of time. There was no pressure and the sales rep was open, honest and made it all happen in a short period of time. More
Dianne and MÄ“gan deserves morethan 5 stars! They took really good care of me and my car purchase could not be any better! They will be my go to guy now for my vehicle purchases in the future! really good care of me and my car purchase could not be any better! They will be my go to guy now for my vehicle purchases in the future! More
STAY AWAY FROM WEST COAST TOYOTA, LONG BEACH!!!I was STAY AWAY FROM WEST COAST TOYOTA, LONG BEACH!!! I was working with Stephany Contreras and she never returned my calls or replied to my emails. STAY AWAY FROM WEST COAST TOYOTA, LONG BEACH!!! I was working with Stephany Contreras and she never returned my calls or replied to my emails. I guess her boss, Linh Le doesn't encourage her employees to communicate with customers. I tried even chatting on their site and the representative said she would forward my message. 3 days later nothing. Not a word from anyone at the dealership I don't know what kind of "business" they're doing but they also wouldn't share the dealer invoice for the vehicle I was interested in. If you want a dealership that talks with you, don't go to West Coast Toyota, Long Beach. More
Best experience at a dealership ever. I always hated going to the dealership to get a new car. Always felt pressured and not really heard on what it is I wanted or get a payment I could work with. Look going to the dealership to get a new car. Always felt pressured and not really heard on what it is I wanted or get a payment I could work with. Look and ask for JOE or RALPH C. They are the best sales rep I’ve ever dealt with. Honest and help you as best they can to meet your budget and monthly payment. Ask for JOE or Ralph and you won’t be disappointed. I doubt you will not be happy with what he can work with and do for you. You will probably want to come back soon just for the heck it and buy another car it will. I know I will be coming back on my next car hunt 😁 Again ask JOE and RALPH C. And thank you 3000 😃 Uriel U. More