Ken Garff West Coast Toyota
Long Beach, CA
Filter Reviews by Keyword
By Type
Showing 189 reviews
Great costumer service Fast and great service for a new lease/ buy car. All people who works at west coast Toyota seemed to be very professional. I would recommend to every Fast and great service for a new lease/ buy car. All people who works at west coast Toyota seemed to be very professional. I would recommend to everybody this dealership. More
Efficient, courteous, pleasant service Everyone nice and professional from the salesman to the finance department, nice lounge area with beverages available while waiting, everyone willing Everyone nice and professional from the salesman to the finance department, nice lounge area with beverages available while waiting, everyone willing to help and offer assistance More
My lease option to buy I was able to Buy out my Lease. Finance Manager Francisco was very helpful and made process quick. Also sales person Aldo. Great service, we recomme I was able to Buy out my Lease. Finance Manager Francisco was very helpful and made process quick. Also sales person Aldo. Great service, we recommend. More
Lease C-HR experience Great staff and service. Was able to the car I wanted with a great deal. Everyone was very helpful and attentive. Will definitely recommend dealership Great staff and service. Was able to the car I wanted with a great deal. Everyone was very helpful and attentive. Will definitely recommend dealership to friends and family. More
Thorough sales associates and reasonable pricing Leo, our sales associate, was very knowledgeable and thorough in walking us through the features of the Camry Hybrid model we were searching for. He t Leo, our sales associate, was very knowledgeable and thorough in walking us through the features of the Camry Hybrid model we were searching for. He took us on the most thorough test drive of all the dealerships we visited throughout our car search, and explained many of the features of the car and system that other dealerships simply glossed over. He was friendly, helpful, and eager to answer any of our questions. Leo Duran, the financing manager, was willing to work with us on negotiating a competitive, fair price. Overall, we were very happy with the experience and the car that we walked away with! More
Great Experience We came in late last night after wasting hours at another dealership. Being upfront and transparent about our needs and situation- Ricky stepped up an We came in late last night after wasting hours at another dealership. Being upfront and transparent about our needs and situation- Ricky stepped up and made it a smooth and comfortable process. Being the last ones in the store, we never felt rushed and we were able to walk away with the exact car we wanted. This morning I took the car to get detailed and EJ immediately took my keys and took care of the car, knowing that I was pressed for time. I then left my work phone in the car and Oscar from the detail team was honest and forthcoming and ensured delivery of the phone to me. Overall I would highly recommend Ricky and EJ to all my network. I would’ve provided a 5 star had the finance manager not made us feel rushed in the end. He flew through the paperwork and became short with my wife. I understand the process of wanting to go home but business is business. Other than that- it was great overall. More
New sienna Thanks to Aldo he made trading in my lease an easy experience. He went above and beyond to make the deal happen and his customer service is amazing! T Thanks to Aldo he made trading in my lease an easy experience. He went above and beyond to make the deal happen and his customer service is amazing! Thanks Aldo! More
Going the extra mile While looking for a new Tacoma I went online put in the options I wanted and more than a few dealerships had what I wanted.Joseph zapida from west coa While looking for a new Tacoma I went online put in the options I wanted and more than a few dealerships had what I wanted.Joseph zapida from west coast Toyota followed up immediately and answered all my questions on the way to meet him we stopped off at Carson Toyota who also had a Tacoma equipped how we wanted, after walking the lot looking for it a salesman finally greeted us and the proceeded to show us everything but what we asked for then tried to dispute the price we were givin by Joseph at west coast Toyota.well when we got to Joseph everything was just as he said and are very happy with Joseph and the entire staff at west coast toyota More
Great experience They did a great job and good customer service and very friendly.EJ the sales man is very helpful.The Manager Danny was very for professional. They did a great job and good customer service and very friendly.EJ the sales man is very helpful.The Manager Danny was very for professional. More
Wonderful and fast service. I had the best and most time efficient at a dealership ever. I had a deal in place before I arrived (thanks to the GM, Jason) and his staff had me out I had the best and most time efficient at a dealership ever. I had a deal in place before I arrived (thanks to the GM, Jason) and his staff had me out the door in less than 1.5 hrs. Anthony was a great salesman and Brandon with the finance help finish the deal. The two of them were very professional and courteous. I would recommend them to anyone looking for a great deal on a Toyota brand. More