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Ken Garff West Coast Toyota

Long Beach, CA

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192 Reviews
Call Dealership (562) 733-5745

3399 E Willow St

Long Beach, CA

90806

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Showing 192 reviews

February 01, 2026

I have been getting great maintenance and service my Advisor Jay has always been professional and knowledgeable. More

by etaketani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Paygong
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October 31, 2025

I was easily able to book a service appointment online and when I arrived I was immediately met by and helped. My car was ready close to when the estimated time. Everyone I spoke to was very friendly and More

by lsquimby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Colon
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June 19, 2025

The dealership was good! Everything worked out fine. I was glad to go there. Thanks. More

by derrick.batiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
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January 23, 2024

This dealership is the worst. I am not sure how it has a rating above 2 on any rating website! Do not get scammed by this dealership like they tried to do with me! What you thin More

by On your mark
Recommend Dealer
No
Employees Worked With
Herlica Garcia, Danny Ortiz
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Jan 31, 2024 -

Ken Garff West Coast Toyota responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet expectations. We are currently evaluating the circumstances regarding your review, in the meantime please feel free to contact us directly using the information below. Hoss Haghighat, General Manager hossh@westcoasttoyotalb.com

September 10, 2023

Rafa was very friendly and helpful. The only glich was that the job went over the window of 8am to noon. More

by rapsters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Colon
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August 02, 2023

I take my car for service at this dealer and they are super friendly and professionals. Specially George Escobar! More

by xiomara_usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Escobar
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June 02, 2023

Had A 5⭐️ Experience With This Dealership Henry And Lihn We’re Amazing And Extremely Helpful I Highly Recommend West Coast Toyota More

by pearl00810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry, Lihn
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April 19, 2023

Excellent service from the moment of arrival through departure. Will go back again for service. More

by Danieldreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cervantes
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March 25, 2023

Every time I have my car serviced at West Coast Toyota they are always highly efficient and treat me extremely well. I especially LOVE how they always arrange a free Uber ride home for me. More

by AnitaC64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ong- ?, Ralph Colon
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March 25, 2023

Everything was done really fast will be back next month for sure .thank you service was great . More

by raidersg
Recommend Dealer
Yes
Employees Worked With
Jorge
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