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Ken Garff Mercedes-Benz of Salt Lake City

Salt Lake City, UT

Overview
Employees
Reviews
Vehicles
4.6
665 Reviews
At Mercedes-Benz of Salt Lake City We Hear You You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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575 South State Street

Salt Lake City, UT

84111

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Showing 665 reviews

July 16, 2023

Brett is a great service advisor Had a great experience Would recommend highly to anyone More

by FAIZI.SIDDIQI
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brett
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July 16, 2023

Eric and Rossi were great to work with. My wife is over the moon with her new car! More

by andrewwatkins
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Recommend Dealer
Yes
Employees Worked With
Eric Ameral
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Jul 20, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 14, 2023

Jodi continues to be an extremely knowledgeable and effective sales person. She knows the vehicles as well as how to best assist the customer and her follow through is exceptional. More

by wasatchmidwife
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Recommend Dealer
Yes
Employees Worked With
Jodi
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July 13, 2023

The process was easy and painless with no pressure sales feeling. Dillon was a great salesperson. More

by rjedwards0218
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Recommend Dealer
Yes
Employees Worked With
Dillon, Clayton
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Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 13, 2023

Veronica went the extra mile to listen to my concerns and implement an action plan to satisfy my needs. More

by EJMANDERSON
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Recommend Dealer
Yes
Employees Worked With
I’m
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Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 13, 2023

Honestly, I'm so glad I went back to Mercedes of SLC, not only for my vehicle but for the experience. From Eric, my sales person to Brett and Amanda in service. It's always seamless, professional, friendly, More

by Mike C
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review, Mike! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you.

July 13, 2023

The service technicians and advisor, Jordan Myler were awesome with my car. They worked diligently to ensure that it was fixed before I took it home and were always keeping me informed on the status of it More

by JULIEV0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jordan Myler, Mickey Dailey
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Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

July 12, 2023

Service was great, Amanda was very helpful but price increases by 40% is bit to much compared to last time!!! More

by ladbublik
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joel Turner, Craig Lambourne, Sean Roberts
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July 09, 2023

Dillon Jones did an outstanding job in explaining the car and pricing. Well done Garff! More

by spenceraustin46
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dillon Jones
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Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you.

Jul 14, 2023 -

spenceraustin46 responded

Dillon did a fantastic job!

July 08, 2023

Very satisfied with the deal I got from Mercedes Benz Salt Lake. Dillon Jones did a great job and worked hard to get me a great deal.I highly recommend this dealership. More

by mrbigmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Jones
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Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! It is wonderful to hear that Dillon provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

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