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Ken Garff Mercedes-Benz of Salt Lake City

Salt Lake City, UT

4.6
470 Reviews
At Mercedes-Benz of Salt Lake City We Hear You You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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575 South State Street

Salt Lake City, UT

84111

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Showing 470 reviews

May 18, 2012

Over the years I have purchased many vehicles from Larry and also have had my family members buy from him. He is always very professional and can always answer any questions that you may have about any of t More

by robertbayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Taylor
April 22, 2012

First and foremost I would like to thank Jimmy for ALWAYS taking care of me on all the cars I have purchased from him. The most recent one being the 2012 ML350. He is always very professional but at the same More

by 2010c63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Franchow, Jim Stoddard, Larry Taylor
February 16, 2012

Great Experience!!! I purchased a car over the phone through Mr. Taylor and all I can say is that it was the easiest car transaction I've ever done. He was very helpful and prompt. He went out his way More

by tpolonyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Taylor
March 28, 2011

Service at Ken Garff Mercedes is terrific. I now own two Mercedes vehicles and actually don't mind bringing them in for service. The service representative, Mike, is knowledgeable and takes the time to exp More

by mrslasher41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike K
March 19, 2011

I am fairly new to the Mercedes-Benz brand however I have loved every moment of it. This last time I went to the dealership for just for a small issue. A wonderful young lady, Melanie, helped me with a burnt More

by MTaylor24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
March 10, 2011

This dealership service department has changed, for the better. The 2 new Service Advisors are very professional and courteous. When I bring my car in for service or repair I want the experience to be brei More

by GODOHERTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kasparian
March 08, 2011

Larry knows more about Mercedes car sales than anyone else. He always knows his competition to position Ken Gaff as the best for price/value & quality of car. He's always upbeat and eager to please and More

by hamletiv
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Taylor, Larry Taylor
March 08, 2011

I had an excellent experience. Dave and Mike found just the right car for my wife and me. It was a great price and we had the paperwork finished within 15 minutes. I would recommend both Dave and Mike to More

by Brigham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Bennion, Mike Kasperian, Mike Fifield
March 07, 2011

Jenny was great to work with! She provided me with all of my options in a timely manner without being a pushy salesperson at all. I told my wife on the way home from the dealership: "This was by far the More

by m0resn0w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Whelan, Jenny Whelan
December 30, 2010

I have been leasing from BMW for the last 9 years and felt that I just became a number to them. Mercedes Benz made me feel that they truly appreciated the business and provided me with all information t More

by JaneGritz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zitting
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