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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
667 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 667 reviews
November 22, 2023
Great experience with my first electric car. Dave Laccoarce was the best. Helped with every aspect of the process and couldn't ask for more Dave Laccoarce was the best. Helped with every aspect of the process and couldn't ask for more More
by Anon
Verified CustomerEmployees Worked With
David Laccoarce
November 12, 2023
Dave L. Was great from the get go and even a year later still the best customer service experience I have ever had in car buying and I have had many. Was great from the get go and even a year later still the best customer service experience I have ever had in car buying and I have had many. More
by akleon
Employees Worked With
Dave L.
November 11, 2023
They are always so good to work with. Friendly, knowledgeable, accommodating, Very fair, and not pushy Friendly, knowledgeable, accommodating, Very fair, and not pushy More
by keywestbeachrental
November 09, 2023
Ken Garf Dealership is outstanding. The Service Center recently appears to need improvement in their customer care. That said, the Sales leadership is excellent and makes up for any pro The Service Center recently appears to need improvement in their customer care. That said, the Sales leadership is excellent and makes up for any problems. More
by ttilley1
Employees Worked With
Spence
November 08, 2023
Great experience as always. I would recommend very highly. Make sure to see Dave L in sales if you are looking for a car, he is the best! I would recommend very highly. Make sure to see Dave L in sales if you are looking for a car, he is the best! More
by Anon
Employees Worked With
Dave Laccoarce
November 03, 2023
Ran my credit with two banks without telling us. Only said they will run our credit. We think we have the right to choose which bank to have them get the loan from. Only said they will run our credit. We think we have the right to choose which bank to have them get the loan from. More
by Renee
Employees Worked With
Eric
