Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
667 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 667 reviews
December 30, 2023
Best dealership to work with. The staff is always pleasant and super helpful. I’ve purchased multiple cars from this location. The staff is always pleasant and super helpful. I’ve purchased multiple cars from this location. More
by israel.patterson
Verified Customer
December 29, 2023
Great service. The service representative kept me informed throughout the day. He has always been knowledgeable and kind. It is a pleasure to have him help me. The service representative kept me informed throughout the day. He has always been knowledgeable and kind. It is a pleasure to have him help me. More
by woodapple1
Employees Worked With
Dallas
December 20, 2023
Purchased a vehicle out of state from them and the process was very comfortable and simple. process was very comfortable and simple. More
by leroim1974
Employees Worked With
December 17, 2023
The Service Team was polite, efficient and helpful from the telephone to check-in and check-out. The waiting room was very pleasant and the donut was delicious. the telephone to check-in and check-out. The waiting room was very pleasant and the donut was delicious. More
by shirley5234
Employees Worked With
Dallas
December 16, 2023
Dillon Jones took care of my purchase of a 2011 Mercedes even though I purchased it from Mongolia. The car was ready and he even picked me up at the airport when i flew in to Salt Lake City! even though I purchased it from Mongolia. The car was ready and he even picked me up at the airport when i flew in to Salt Lake City! More
by josephanoble
Employees Worked With
Dillon Jones
