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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
900 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 900 reviews
December 15, 2025
excellent service and Vivian is amazing! ! Great communication and went above and beyond to solve the issue. ! Great communication and went above and beyond to solve the issue. More
by scott@jaffagroup.com
Verified CustomerEmployees Worked With
December 12, 2025
I appreciated Vivian's professionalism and helpfulfulness when I brought my vehicle in for maintenance at Ken Garff Mercedes-Benz in Salt Lake City. I will continue to bring my Mercedes in to KGMB because o when I brought my vehicle in for maintenance at Ken Garff Mercedes-Benz in Salt Lake City. I will continue to bring my Mercedes in to KGMB because of the professionalism of Vivian and the team in the service department. More
by mrkschofield
Employees Worked With
November 29, 2025
It is top quality service I just wish it could have been a little more affordable a little more affordable More
by Tino.godoy
Employees Worked With
November 26, 2025
Vivian Montes is extremely courteous, keeps great communication about updates on your car, is exemplary at problem solving and always does it with a great attitude. communication about updates on your car, is exemplary at problem solving and always does it with a great attitude. More
by sallygp
Employees Worked With
November 26, 2025
Friendly and helpful and good at letting us know the status of our car and what's going on with the service. Nice to have a loaner car while mine is getting worked on status of our car and what's going on with the service. Nice to have a loaner car while mine is getting worked on More
by andreawright74
November 25, 2025
Garrett is the best service advisor out there. Wonderful customer service above and beyond expectations every time. Wonderful customer service above and beyond expectations every time. More
by kimberly.devries
Employees Worked With
November 24, 2025
Ken Garff staff always are the best as they have great customer service skills. The listen carefully and document details immediately. In addition to this they made sure to keep my updated about the progr customer service skills. The listen carefully and document details immediately. In addition to this they made sure to keep my updated about the progress for the work being done. . More
by Ozzy
