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Ken Garff Hyundai Downtown

Salt Lake City, UT

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844 Reviews

717 South West Temple

Salt Lake City, UT

84101

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Showing 844 reviews

May 03, 2011

I visited several dealerships in the area that same day and was very pleased with the way I was treated at Ken Garff. I really appreciated the way Keith allowed us to experience the car without any sales More

by dananderson3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Blomsness
April 28, 2011

The customer service that I have experienced at this dealership is like nothing I have ever seen from a company before. The "we back you up promise" and everything else that this company promotes about More

by anonymous1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Cassidy, Ricky, Wade Pellum
Apr 28, 2011 -

Ken Garff Hyundai Downtown responded

Hi, my name is Sam Jarvie and I am the General Manager at Ken Garff Hyundai. My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. If you would give me the details of what vehicle you purchased and what the exact issue's are I will do everything I can to remedy the situation. You can email me at samj@kengarff.com or call me at 801-257-3200.

April 26, 2011

It was a great experience.. It was just the car that my husband had been searching for.. It met all his expectations and more!!! It drives so smoothly.. The staff was really friendy and kind as we discusse More

by dustyt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Roeder
April 26, 2011

Working with KIETH WAS INDEED A PLEASURE, I AM A BUSY SALESMAN FROM COMCAST AND HE WAS SO HONEST AND THOROUGH TRANSITIONS ON MY BLUETOOTH MAKING SURE I HAD TAGS , GETTING ME FAMILIAR WITH ALL THE FEATURE More

by suebie61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Blomsness
April 25, 2011

I looked at many different types, styles of vehicles. I found the hyundai elantra in the motor consumers digest and found it had the best write up for the car I could afford. I visited several dealershi More

by jkjazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Krista
April 25, 2011

Just I would say it's a wonderful buying experience. The internet sales manager (Keith) provided information on the vehicle and he even offered a long test drive and said even I can keep the vehicle for a d More

by SantaFe2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Blomsness and Kristen
April 24, 2011

I thought that the people I worked with were very friendly and respectful. I enjoyed my car buying expierence very much. I was very nervour buying my first brand new car, and the people at Ken Garf More

by kyleward88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Blomsness
April 22, 2011

Our experience was very good! Keith Blomsness took very good care of us.The dealership it self was very clean, Everyone seemed to be very hospitable and willing to make us happy with our trading in our car More

by lyndee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEITH Blomsness
April 21, 2011

The level of service provided by Kristen was outstanding. She was very professional and very knowledgable as well, when she didn't have an answer she would ask around until she did which helped me feel comfo More

by wilocrek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Renn
April 21, 2011

I am giving Keith Blomsness and Ken garff Hyundai the best rating possible because they went above and beyond to make sure that I was satisfied with my purchase. I came to Keith because of the outstandin More

by gmowbray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieth Blomsness
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