Ken Garff Hyundai Downtown
Salt Lake City, UT
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I visited several dealerships in the area that same day and was very pleased with the way I was treated at Ken Garff. I really appreciated the way Keith allowed us to experience the car without any sales and was very pleased with the way I was treated at Ken Garff. I really appreciated the way Keith allowed us to experience the car without any sales "hype". He presented the highlights of the vehicle and then gave us the keys to take a test drive. I always recommend this dealership to everyone I talk to, and already plan to lease another vehicle from Keith at Ken Garff Hyundai. Thank you for a great buying experience. More
The customer service that I have experienced at this dealership is like nothing I have ever seen from a company before. The "we back you up promise" and everything else that this company promotes about dealership is like nothing I have ever seen from a company before. The "we back you up promise" and everything else that this company promotes about customer service is a joke! If there was a way for me to return the car that I bought, I would do so immediately just so that I never have to deal with anyone from this store again. Everyone was so nice to me when I was looking at the car, but as soon as I signed the paperwork and handed my money over, the amount of help that they were willing to give me completely went down the drain. I rarely get a returned phone call and have to end up driving all the way down to the dealership just to get any questions answered or any help. This is not the customer that a big dealership should be giving anyone if they want to keep business. At first I loved the help I received and would have recommended this dealership to anyone, and now I would advise everyone I know to stay away so that they don't deal with the inconveniences that I have. Even the manager, who is supposed to represent this company couldn't return a phone call for me and made it more of a hassle for me to get some help. I would complain in person if someone would ever answer the phone or return a call but that doesn't seem to happen. My advice, stay away from this dealership! More
It was a great experience.. It was just the car that my husband had been searching for.. It met all his expectations and more!!! It drives so smoothly.. The staff was really friendy and kind as we discusse husband had been searching for.. It met all his expectations and more!!! It drives so smoothly.. The staff was really friendy and kind as we discussed pricing and a payment options.. They even stayed late to finish the sale!! More
Working with KIETH WAS INDEED A PLEASURE, I AM A BUSY SALESMAN FROM COMCAST AND HE WAS SO HONEST AND THOROUGH TRANSITIONS ON MY BLUETOOTH MAKING SURE I HAD TAGS , GETTING ME FAMILIAR WITH ALL THE FEATURE SALESMAN FROM COMCAST AND HE WAS SO HONEST AND THOROUGH TRANSITIONS ON MY BLUETOOTH MAKING SURE I HAD TAGS , GETTING ME FAMILIAR WITH ALL THE FEATURES AND HOW TO RUN THEM AND ANSWERING ALL MY PHONE CALLS IN A TIMELY MANNER, I HAVE HANDED HIS CARD TO EVERYONE THAT LOVES MY CAR!! More
I looked at many different types, styles of vehicles. I found the hyundai elantra in the motor consumers digest and found it had the best write up for the car I could afford. I visited several dealershi found the hyundai elantra in the motor consumers digest and found it had the best write up for the car I could afford. I visited several dealerships in the area and was very pleased with the way I was treated at Ken Garff. If I was to buy another car or recommend this dealership to anyone I talked to. More
Just I would say it's a wonderful buying experience. The internet sales manager (Keith) provided information on the vehicle and he even offered a long test drive and said even I can keep the vehicle for a d internet sales manager (Keith) provided information on the vehicle and he even offered a long test drive and said even I can keep the vehicle for a day or two. The other sales person Kristen explained on different features and options available. Overall, they are courteous and answered all the questions I had. Yes, will recommend this dealership for your new Hyundai purchase. More
I thought that the people I worked with were very friendly and respectful. I enjoyed my car buying expierence very much. I was very nervour buying my first brand new car, and the people at Ken Garf friendly and respectful. I enjoyed my car buying expierence very much. I was very nervour buying my first brand new car, and the people at Ken Garff helped put my mind at ease. I was confident with my decision to pick the ELANTRA over the Civic I was looking at. I am very satasfied with my car, and I am proud to own it. More
Our experience was very good! Keith Blomsness took very good care of us.The dealership it self was very clean, Everyone seemed to be very hospitable and willing to make us happy with our trading in our car good care of us.The dealership it self was very clean, Everyone seemed to be very hospitable and willing to make us happy with our trading in our car( Mercede's) for a hyundai Santa Fa. I 'm really enjoying getting to know this car and of all the things that it can do . More
The level of service provided by Kristen was outstanding. She was very professional and very knowledgable as well, when she didn't have an answer she would ask around until she did which helped me feel comfo She was very professional and very knowledgable as well, when she didn't have an answer she would ask around until she did which helped me feel comfortable about getting accurate information. She didn't come across as a saleswoman but as an advocate who was there to help me make the right choice. This made the whole sales process comfortable. After I made my purchase she has followed up several times and even came out to where I worked to buff out what I thought were scratches! She has gone above and beyond what could possibly be expected. I will certainly be referring people over to her based on my experience. More
I am giving Keith Blomsness and Ken garff Hyundai the best rating possible because they went above and beyond to make sure that I was satisfied with my purchase. I came to Keith because of the outstandin best rating possible because they went above and beyond to make sure that I was satisfied with my purchase. I came to Keith because of the outstanding job he did getting my mother into a new car just a few months prior. There are a couple of hyundai dealerships between me and ken garff hyundai, but the extra drive was well worth the customer service. More