Ken Garff Hyundai Downtown

I greatly enjoyed my experience while looking/buying a used(new to me) car. They were very willing to work with us even though we showed up with 5 mins to spare before closing time to take a car for a spi used(new to me) car. They were very willing to work with us even though we showed up with 5 mins to spare before closing time to take a car for a spin. Our sales consultant was a very fun and energetic guy and I was greatly impressed with the fact that when he didn't know something, he was honest about it and said, "Let me go find out for you." To me that is a crucial part for me to see as a customer. I like it when people are up front and honest with me, don't give me the ring around about anything, and actually go and hunt down the answers to my inquiries. My wife and I have walked away happy with our experience and believe that we couldn't have found a better deal on the criteria of what we were looking for. More

We enjoyed our experience buying a car at Ken Garff Hyundai. Drew Holmes took the time to show us around and find out our needs in a car. He was patient and courteous answering our questions and provid Hyundai. Drew Holmes took the time to show us around and find out our needs in a car. He was patient and courteous answering our questions and provided great service when we started talking price. He seemed like a friend and was interested in getting us a good deal. Thanks Drew! More

This salesman has no idea about what he is selling or how to sell a car. He has a hard time telling the truth and keeping the facts straight. He attempted to deceive my wife and I about costs that where bein to sell a car. He has a hard time telling the truth and keeping the facts straight. He attempted to deceive my wife and I about costs that where being hidden in the sale price of the car and he also lied about the amount of the discounts being offered. After asking him numerous questions about the aspects of the deal I was trying to make he gets agitated and I feel his behavior is unacceptable for someone in the sales business. In the 35 years I have been buying cars.... yesterdays experience was the worst I’ve ever had. More

Andy made this deal. I have never found a car "sales consultant" who I felt I could trust until I met Andy. It was a hard decision for me to buy a new car; I loved my truck and it has been very good to consultant" who I felt I could trust until I met Andy. It was a hard decision for me to buy a new car; I loved my truck and it has been very good to me (I have only driven Rangers as "my car" for over 25 years now-my wife had the cars), the first and only other time I bought a new vehicle was a car that my wife died in and it has been something I have not been able to do till now, I had viewed many other cars already and I was no where close to picking one out of the many competitors, and then I was shown how a salesman can represent both his employer and the customer by being very honest at every point. I have to add that the rest of the staff were in their own way equally helpful and supportive. I don't know who my brother dealt with but he had as bad an experience at this dealership as I had a good one. He tried to buy a car here and was so irritated that he and his wife walked away. No dealership is perfect and I know that I might not have had the experience I had if it had not been for Mr. Crapo; I most likely would have still been looking for a car as I had not planned on buying one until the first of the month. More

Awesome experience all the way around from the dealership, car, people & more! Andy was friendly and knowledgeable. There was a great selection of cars to choose from. The incentives were great & dealership, car, people & more! Andy was friendly and knowledgeable. There was a great selection of cars to choose from. The incentives were great & getting through finance was a breeze. More

The reason why i gave Andy a great review is because he was very friendly and knowledgable. He ansewred all of our questions. He didnt presure us on buying the car. He let us look around the dealership wit was very friendly and knowledgable. He ansewred all of our questions. He didnt presure us on buying the car. He let us look around the dealership without hovering over us. We told him what are needs were and he did his best to help. When we were doing the paperwork he made us feel welcomed. Asked us if we wanted a drink and filled out all the paperwork. he made the paperwork prosses easy and all we had to do was sign. More

Brad was the best sales men I have ever worked with. He was very kind, and diligently looked for my excat car. He was very nice and extremly helpful. was very kind, and diligently looked for my excat car. He was very nice and extremly helpful. More

Everyone was friendly and never pushy. Andy never pushed me into buying a car and allowed me to visit multiple times to test drive the Veloster I was considering. They didn't have the one I wanted on the lo me into buying a car and allowed me to visit multiple times to test drive the Veloster I was considering. They didn't have the one I wanted on the lot, but Andy helped me find my perfect Veloster which arrived in 2 weeks time. I was most impressed that he was able to get it at the monthly payment *I* wanted. More

My car buying experience was good. I like my car and after a little difficulty in financing my situation was handled to my satisfaction. Thanks. after a little difficulty in financing my situation was handled to my satisfaction. Thanks. More