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Ken Garff Hyundai Downtown

Salt Lake City, UT

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844 Reviews

717 South West Temple

Salt Lake City, UT

84101

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Showing 844 reviews

July 08, 2013

Jordan Sorensen was the first person I talked to about the car I was interested in. He gave me a call and answered my questions and pre approved me and explained my payment options. Once I was at the deal More

by Ivetb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Sorensen
July 07, 2013

Brad was very helpful and a great person to work with on buying the Sonata and was very friendly and we got very good customer service. After purchasing the car Brad came out and sat in the car and showed u More

by debbie56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 04, 2013

My husband and I had a very enjoyable car buying experience at Ken Garff. Jon was a pleasure to work with. He was very knowledgeable and patient with us in answering all of our questions. We did More

by EleryJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 29, 2013

I had a very pleasent experience working with Greg. He was not pushy and over excited to sell a car and get me off the lot. He explained all the features and helped set up the bluetooth capabilities as we More

by msalazar25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Gibb
June 26, 2013

Jordan Sorensen was my sales rep at Ken Garff Hyundai downtown. I had a great experience. It was the first time that I had ever purchased a brand new car. He was very friendly and extremely knowledgeable More

by Bart32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Sorensen
June 19, 2013

Greg was very helpful, friendly, and knowledgable. We had a great experience when we purchased our new Sante Fe. He then took the time to explain all of the features of the car before we drove off and w More

by bclark324
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Gibb
June 19, 2013

I was given the best deal with the best interest rate possible. Mike worked hard to insure that I had the best deal as well. I looked at most of the Utah Hyundai dealerships and none of them had the sam More

by jushan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 14, 2013

Bo Pearson is the worst customer service person I have ever encountered. He was rude, disrespectful and not helpful. He said he was busy with other customers and if I need help I can come down to the deal More

by skylerbeltran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Adams
Sep 23, 2013 -

Ken Garff Hyundai Downtown responded

Sorry to hear that you didn't have a good experience with Bo. We try our best to provide outstanding customer service and when we come up short we like to know. Thanks for sharing your comments with us. I will talk with Bo and let him know how we need to be treating our customers. Sam Jarvie General Manager

June 14, 2013

Mike was great to me. He is really kind. When I asked a favor, he was willing to do it. and I could get an enough information from him. Thank you for helping me. When I got a car, I was looking for it fo More

by minhyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 11, 2013

Was very impressed with my visit. Jon was knowledgeable and answered all my questions and concerns. I had a great feeling my whole visit and would definitely recommend Jon and this dealership again and ag More

by Mferaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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