Ken Garff Hyundai Downtown

While I was bored and waiting for service, I was greeted by Jordan Sorensen who asked if I would like to look at some cars while I waited. Rather that just sitting there waiting, I thought, why not. I was by Jordan Sorensen who asked if I would like to look at some cars while I waited. Rather that just sitting there waiting, I thought, why not. I was curious about some of the different models and was able to test drive them. As we kept looking at the different cars on the lot, one had some excellent pricing. I ended up making a purchase. Jordan never pressured. Jordan was friendly to the point that felt I trusted him like I do my close a friends. The entire staff was awesome. More

Chris Bryant was awesome. He was very helpful and knowledgeable. He followed up with me during a time that was very stressful abd I didn't always call when I said I would knowledgeable. He followed up with me during a time that was very stressful abd I didn't always call when I said I would More

I visited the downtown Salt Lake City Ken Garff Hyundai on Friday, January 23, 2014 to look at possibly purchasing a used Hyundai Elantra. I've shopped at Ken Garff Hyundai before, so I know the standard h on Friday, January 23, 2014 to look at possibly purchasing a used Hyundai Elantra. I've shopped at Ken Garff Hyundai before, so I know the standard haggling, "let me go talk to my manager," etc. would apply. I don't know about other reviewers who say this doesn't happen here - it always happens here. But I knew that going in and I knew what to expect. What turned me off from ever going back, though, was the big fat lie my salesperson told me while in the middle of the back-and-forth haggling with his manager. "While you were test-driving, somebody called the salesperson next to me to put a deposit on that same car you are looking at." Really. Somebody called a dealership to put a deposit on a used 2011 Hyundai Elantra. Bull. I don't mind haggling - if I did I wouldn't have come back to this place to shop. I get offended, though, at such an obvious and bold-faced lie. And then the guy continued to try to haggle on the price! Like the dealership was going to come down for me if somebody had already put a deposit for a higher price? I get that buying a car is an unpleasant experience. I get that car salespersons can get pushy and haggle. Just don't lie to me. Then I won't come back. More

The best car buying experience we’ve ever had. We purchased a 2013 Elantra from Ken Graff, our sales consultant was Chris Bryant. It was a quick and easy purchase. They were upfront about the price purchased a 2013 Elantra from Ken Graff, our sales consultant was Chris Bryant. It was a quick and easy purchase. They were upfront about the price and no pressure. We had horrible experiences at other Hyundai dealerships, with old sales tactics of gimmicks and games. It was refreshing to do business with the people at Ken Graff. We got a great deal and are very happy with our purchase. More

I loved working with Ken Garff! We came in looking for a specific price range and car type and Charlie Madon was able to show us exactly what we were looking for. Other dealerships were trying to upsell us specific price range and car type and Charlie Madon was able to show us exactly what we were looking for. Other dealerships were trying to upsell us and show us cars out of our price range, but we really appreciated that Ken Garff listened to what we wanted and did their best to get us there. I would highly recommend working with Ken Garff, and specifically Charlie Madon. I didn't feel l pushed into my purchase at all and have zero buyers remorse! More