Ken Garff American Fork Ford

the main person we dealt with Alan/sales. Has done a wonderful job with us. We have became friends. We hope this will be a lasting relationship.It was also very nice that Ron was able to be there just i wonderful job with us. We have became friends. We hope this will be a lasting relationship.It was also very nice that Ron was able to be there just in case Alan wasn't and knew enough to help us. Thanks guys. More

WE have bought 2 new vehicle's this year and the comparison is not even close. We went to Doug Smith and bought a Dodge Laramie fully loaded and the experience was not pleasing. Very poor customer comparison is not even close. We went to Doug Smith and bought a Dodge Laramie fully loaded and the experience was not pleasing. Very poor customer service, promises not kept, and know help at all or follow up with how to use the Uconnect system. We are very pleased with Ken Garff. Steve Eastman was our sales rep and he did a phenominal job helpling and assisting us with getting a car and a price we felt comfortable with. We took the Ford Taurus SHO off the floor and never looked back. The IT dept (Kyle) has called me twice to make sure we know how to sync our phones to the system. The finance guy (sorry forgot his name was very helpful and made sure we had the right warranties and even helped us on the price. We love Ken Garff in American Fork and the entire team we dealt with. Steve, youre a great guy and we appreciate your help. Tell your boss to give you a nice spiff. We could have easliy walked out but you made it happen and closed the deal. THANK YOU ALL for a great car and great service!!! More

We went in thinking we were getting a Ford Flex, we ended up trying EVERYTHING but the Ford Flex! We were going to settle for a Ford Edge, but found it to be Front wheel drive, not AWD. We were at the dealer up trying EVERYTHING but the Ford Flex! We were going to settle for a Ford Edge, but found it to be Front wheel drive, not AWD. We were at the dealership for over 8 hours and left with nothing. Clayton and Nate were wonderful, but the overall experience left a bad taste in my mouth. The next day, we went to another dealership, and got the Ford Flex that I wanted. More

I decided to purchase a car after putting it off for quite a time, Paula was my salesperson, she was very friendly and made the process quick, I had dreaded the whole "sales" aspect of buying a car but quite a time, Paula was my salesperson, she was very friendly and made the process quick, I had dreaded the whole "sales" aspect of buying a car but she made it quite painless. She is great at what she does and I would send my friends and family to her. More

We enjoyed our the service we recieved when we bought our truck so much that we traded in our other two cars. This dealership is so transparent and honest up front that I recommend everyone. Thanks to the w truck so much that we traded in our other two cars. This dealership is so transparent and honest up front that I recommend everyone. Thanks to the wonderful team at Ken Garff in a American Fork. More

Paula is fantastic as always, we are repeat customers. She is always friendly, fun and trustworthy. She makes the buying experience easy and as fast as possible. Shelton was great and was very knowledgeab She is always friendly, fun and trustworthy. She makes the buying experience easy and as fast as possible. Shelton was great and was very knowledgeable. Sorry we missed Bob this time. It was a great experience :) More

Alan Empey was a great car dealer. I felt that he actually cared about the circumstances that we were delt. He made things work out for us and did his best to have things work out for the better. We actually cared about the circumstances that we were delt. He made things work out for us and did his best to have things work out for the better. We went from a Ford Explorer that took 11 mpg and got a new torus that gets 18-24 mpg. I felt that that not only helped us save money, but it gave us a new start and an automobile that could actually get us from point A to point B. Alan not only helped us search for this car, but he actually went on the computer for a price range that would match our needs, which isn't easy to do. When we were looking at the cars out on the lot, we drove around a bit, and it seemed to have something wrong with it, so he had it checked out and fixed tons of problems that could have developed into something fierce later. So, I feel that this is why anyone would want to work with Alan when they need to get a new or used car because he'll work with you in getting what you need/are looking for. We got what we needed. and I'm sure someone else will too. Great job Alan, you were a great help ~Carrie More

I gave top ratings because the sales man whent above and beyond in making sure that I was taken care of. He helped with the financing and made sure that every question that I had was answered. He even had o beyond in making sure that I was taken care of. He helped with the financing and made sure that every question that I had was answered. He even had our car double checked to make sure that everything was ok. Turns out that the belts were a little lose so they had them replaced and tightend. Over all for a used vehical that kind of thing is to be expected. They then finished reviewing the car and inspecting it and sent us on our way. For my first time buying a car I can honastly say that I don't know what people are talking about when they say buying a new car is "such a hastle". More

Since the moment I stated my contact with Sergio Armenta they provided me with the best service and also providing me with all the information about the car and it financial information. I went to visit the they provided me with the best service and also providing me with all the information about the car and it financial information. I went to visit the dealer to have a closer look at the car and they were strait forward letting me know if the deal that I was looking for was possible. In my case I really appreciate the honesty because I did not waste my time. More

Paula did a great job. She was very patient and allowed me time to make an informed decision about the truck I purchased. In addition, she was always willing to stay late if it worked best for me. Paula a me time to make an informed decision about the truck I purchased. In addition, she was always willing to stay late if it worked best for me. Paula also didn't try to push any one type of vehicle on me. Although I went to see her to specifically look at a SVT Raptor, she took the time to show me other F-150s so I would have a number of vehicles for comparison. The dealership itself was nice looking, comfortable, and the employees all eager to help in any way. The sales manager wasted no time with petty haggling and was right up front with pricing...of course it helped that I came prepared. The dealership allowed me to test drive the vehicle...even though it was a Raptor. This isn't true of all dealers. I went to another place about a year ago, and they refused to allow me to drive the truck. I laughed at them and teased them, because I drove to the dealership in a vehicle that was more expensive than the Raptor! More