Ken Ganley Toyota Pittsburgh

Despite having contacted the General Manager and another employee, nobody has gotten back to me. In addition, l keep getting surveys sent to me. My issue has not been addressed, but seemingly the more impor employee, nobody has gotten back to me. In addition, l keep getting surveys sent to me. My issue has not been addressed, but seemingly the more important thing is for me to complete multiple surveys. Pretty disappointed with Toyota and this dealership. Not at all happy about putting my 4 year old in my car twice per day with an open recall that “can’t yet be fixed”. Would I choose Toyota for my next vehicle? Based on my experience, what do you think? Would you? More

Doug Hirsh was very easy to work with. This is the second Toyota I got at this dealership. It was good to see John Mesko again. Toyota I got at this dealership. It was good to see John Mesko again. More

I called with concerns about the alignment on my 2020 Tacoma. I was surprised to receive an appointment for the next day. The alignment was found to be incorrect. Adjustments were made under warranty. Th Tacoma. I was surprised to receive an appointment for the next day. The alignment was found to be incorrect. Adjustments were made under warranty. The Tacoma is running just fine. More

I appreciate low pressure, straight forward approach to the sales transaction. Nick Marshall couldn’t have been more accommodating during our three hour decision making process, all on a very rainy day. Fa the sales transaction. Nick Marshall couldn’t have been more accommodating during our three hour decision making process, all on a very rainy day. Fair price, honest representation of vehicle, and all details thoroughly attended to. Very happy. John H. More

My appointment was 9 am. I was not notified until 10:20 that my 2018 rav4 with less then 20,000 miles needed front brakes . The person that came out to talk to me advise me it would take 50-55 minutes. A that my 2018 rav4 with less then 20,000 miles needed front brakes . The person that came out to talk to me advise me it would take 50-55 minutes. At 12:00 pm I was still sitting in the waiting room. When he did come back he told me the mechanic took it out on a test drive. I did not leave the dealership until around 12:40. I was very disappointed in the service. More

The dealership, particularly Shaun Muldoon and Joe Brooks, really took good care of me. They found the truck and the options I was looking for and made the purchase simple and highly satisfactory. Brooks, really took good care of me. They found the truck and the options I was looking for and made the purchase simple and highly satisfactory. More

I had a great experience at Ken Ganley Toyota. Shaun Muldoon is a great salesman and got me a great deal! The dealership is the fastest I’ve ever seen during the sign out process. Great job guys! Muldoon is a great salesman and got me a great deal! The dealership is the fastest I’ve ever seen during the sign out process. Great job guys! More

Thanks Gary Fritch and Chris Pestino for another fine sales experience. You both went above and beyond to find the exact car I needed. i got an extremely good deal from both of you. Thank you again. You sales experience. You both went above and beyond to find the exact car I needed. i got an extremely good deal from both of you. Thank you again. You are the best.. More

Thanks to Jeremy Gianoutsos for making my car buying a pleasant experience. He was pleasant and knew his business. I felt well treated by all. pleasant experience. He was pleasant and knew his business. I felt well treated by all. More

Thank you Gary for your patience with us as we waivered between two different vehicles. The experience was pleasant (no pressure) and the process flowed very smoothly. A shout out to John (Finance) too. between two different vehicles. The experience was pleasant (no pressure) and the process flowed very smoothly. A shout out to John (Finance) too. He was easy to deal with and was very knowledgeable making things as quick as possible. More