Ken Ganley Kia Alliance
Alliance, OH
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Truly one of the best places I’ve bought a car. Top notch h service. While sitting waiting for my car service to be finished the young man that sold me the car walked thru. He recognized me immedia Top notch h service. While sitting waiting for my car service to be finished the young man that sold me the car walked thru. He recognized me immediately. I bought this car in September. Says a lot to me. The service dept is fantastic and so friendly I have recommended to several friends when inquiring about my new car. I love my little Seltos. More
The dealership gets an A+ rating. Customer services was great, facility was clean, and the staff were professional from beginning to end. Customer services was great, facility was clean, and the staff were professional from beginning to end. More
The work performed was fine, except for the tire rotation performed. The actual rotation was okay, but my tire pressure was never checked and adjusted. I daily check my tire pressure. All four tires needed a performed. The actual rotation was okay, but my tire pressure was never checked and adjusted. I daily check my tire pressure. All four tires needed air on the day of my appointment, but I knew my tires needed rotated, so naturally, I figured my tire pressure would be adjusted, because of the two pound difference front to back on my Seltos. They weren’t. As I drove away, I checked my pressure. Pressures were the same on the tires, but the readings were reversed front to back. So, I stopped at the Getgo, and adjusted the tire pressure myself. Ganley’s inspection covers all points except tire pressure. Why? More
I went in for warranty work. The time estimate was perfect. Repairs completed except for one that required a parts order ,but I was made aware of that before they started. They t The time estimate was perfect. Repairs completed except for one that required a parts order ,but I was made aware of that before they started. They took the car in at the scheduled time and kept me appraised of the progress. They even washed and dried the vehicle More