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Ken Ganley Kia Alliance
Alliance, OH
486 Reviews
Ken Ganley Kia Alliance appreciates your taking the time today to visit our website, and we hope you'll decide to visit us in person soon. Our website was designed to help you easily find the information you need. Whether you're looking to buy a new or used vehicle, explore lease options, get a value for your trade-in, or apply for financing, the information you need is here. We also make it easy to book a test drive or schedule service.
Enjoy exploring our website at your leisure knowing that if you ever have questions or concerns, the dedicated team at Ken Ganley Kia Alliance is always available to assist you, by phone, email, or in person at our Alliance dealership. Please do not hesitate to contact us with any questions you may have. Our staff will answer all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 486 reviews
May 15, 2025
Friendly staff. Very helping. Explained steps and processes. Showed ally new car features and helped set them ip Very helping. Explained steps and processes. Showed ally new car features and helped set them ip More
by graciedagostino
May 14, 2025
Fantastic experience! All aspects of the buying experience, from sales to financing were top notch. Would highly recommend. All aspects of the buying experience, from sales to financing were top notch. Would highly recommend. More
by dougroose5
May 14, 2025
I was greeted and good customer service. Josh was easy to talk to and answered all questions. Josh was easy to talk to and answered all questions. More
by mkimble
Employees Worked With
May 12, 2025
Great service, friendly staff. Had a wonderful experience and they worked with me to get the best rates and pricing. Had a wonderful experience and they worked with me to get the best rates and pricing. More
by emilybanks235
May 11, 2025
Answered our questions got the work done very quickly and helped us with our recall questions. helped us with our recall questions. More
by Cindie wilson
May 10, 2025
Steve was very professional and straight up front with me. They made all repairs in a timely manner. me. They made all repairs in a timely manner. More
by fliphome1952
Employees Worked With
May 08, 2025
Very professional and helpful! I heard only good things and decided to check them out. I am so glad I did! They helped me get into a new car and Steve foltz is awesome I heard only good things and decided to check them out. I am so glad I did! They helped me get into a new car and Steve foltz is awesome More
by Rebeccashirasarna
Employees Worked With
May 07, 2025
They take care of their customers, very well, and explain everything clearly and effectively. Always greet with a friendly smile! everything clearly and effectively. Always greet with a friendly smile! More
by shayla.dudley
Employees Worked With
May 04, 2025
I was on the phone with the sales department right at opening to put a deposit on a used car (coming from out of state). I told them my biggest concern was the car being sold before I arrived. They assur opening to put a deposit on a used car (coming from out of state). I told them my biggest concern was the car being sold before I arrived. They assured me I was first in line and a deposit would hold the car for 24 hours so I could get there to sign the paperwork. They did a hard pull on my credit for financing and right as they were transferring me to the finance department said "hang on, someone just walked in and is interested in the car, we'll call you right back." Three hours later they called to say they sold it to the walk in. The sales rep said this happens all the time. If you're not physically in the dealership, or if you're coming from out of state, DON'T BOTHER. These guys will waste your time, ding your credit, and sell a car out from under you in a second. Incredibly disingenuous and unprofessional. Go elsewhere! More
by C. Shields
