Ken Ganley Ford Parma - Service Center

George diagnosed my vehicle& kept me informed on the work needed to be done. I didn't get the work done there at the facility but George was very helpful & courteous to me. needed to be done. I didn't get the work done there at the facility but George was very helpful & courteous to me. More

Service team was extremely polite and helpful. Answered all my questions and was a pleasure to interact with them. Answered all my questions and was a pleasure to interact with them. More

Service was adequate, after the service I felt like the information other shops provide wasn’t there. No data on tread depths, rotations, fluid checks even though they said they completed all of this information other shops provide wasn’t there. No data on tread depths, rotations, fluid checks even though they said they completed all of this More

Worst service I ever had at a Ford Dealership in the 32 years of buying Ford vehicles. Terrible experience! Was very disappointed and shocked how bad the service was years of buying Ford vehicles. Terrible experience! Was very disappointed and shocked how bad the service was More

They got me in even when I was late for my appointment, they gave me every option plus advice on what they would do personally, and I didn't have to wait forever. they gave me every option plus advice on what they would do personally, and I didn't have to wait forever. More

I was able to get my car in for the brake recall in 1 week. When the dealership on Brook park road in Brooklyn has me waiting for months and was told to call back in 1-2 more months. George in the servic week. When the dealership on Brook park road in Brooklyn has me waiting for months and was told to call back in 1-2 more months. George in the service department was very helpful and explained every very thoroughly. I was very greatful that my car would be picked up and dropped off to me as well. I would highly recommend Ganley Ford to others and I will go back should anything arise. Thank you very much Ganley Ford and keep up the Great Work George. More

Great guys Great work No pressure ever They take care of my car always no regrets my car always no regrets More

Polite and respectful transportation to and from work thank you. Glad I didn’t have to reschedule thank you. Glad I didn’t have to reschedule More

Ken Ganley Ford is a great dealership. Customer service is excellent. The salespeople are very accommodating and know the vehicles very well. Prices are good. Customer service is excellent. The salespeople are very accommodating and know the vehicles very well. Prices are good. More

Excellent and courteous service, wonderful communication throughout the process. The team was creative and determined to deliver the highest level of satisfaction throughout the process. The team was creative and determined to deliver the highest level of satisfaction More