Ken Ganley Ford Parma - Service Center

Once my car was serviced it was serviced to perfection. Thank you team Ganley Ford Thank you team Ganley Ford More

every one helped get my truck in and back on the road as fast as possible . kept me informed about the the progress and how much it would be and when they would have it done. thanks to all. fast as possible . kept me informed about the the progress and how much it would be and when they would have it done. thanks to all. More

They were able to get my truck in and repaired in the time that was promised to me! time that was promised to me! More

service was very good on time and everyone i talked to was so nice and helpful. thank u was so nice and helpful. thank u More

Paid for truck because I was told it was getting detailed and won't leave with out a 5 star inspection I know those rotors were sanded down not new as told and on paperwork and truck has problems oil pump ne and won't leave with out a 5 star inspection I know those rotors were sanded down not new as told and on paperwork and truck has problems oil pump needle jumping all over a mount broke somewhere and a big hit on driver's side definitely not a 5 star inspection totally disgusted TOM would never let this happen to me 😭 More

I went to Ganley Ford to have work done on my Ford. There were a number of maintenance jobs that had to be done and while inspecting my car it was found that I needed to have my brakes replaced. Ken Pi There were a number of maintenance jobs that had to be done and while inspecting my car it was found that I needed to have my brakes replaced. Ken Pitman was very experienced and helpful. I also want to thank whoever did the work my car because thwey did an excellent job More

Good service ,on time appointments and nice, friendly employees.Clean service area and waiting area. employees.Clean service area and waiting area. More

Doing the work well and treating the customer well are what customers expect. The work was awesome but we had some problems with the customer service side. They recognized the problem and corrected so f what customers expect. The work was awesome but we had some problems with the customer service side. They recognized the problem and corrected so far beyond any expectation I could have had! I highly recommend the service department(whom I had experience with). Mistakes can happen but how they get rectified is what a customer remembers. I was "blown away" satisfied with the outcome of my service experience. The repairs made the van like new again. I will be back. More

Vehicle service performed in a timely manner Had vehicle serviced and it was performed in a timely manner. Took about an hour and that was including the car wash. serviced and it was performed in a timely manner. Took about an hour and that was including the car wash. More

Not satisfied with the way I got my car back. smelled like someone took a bath in a sewer and parked my car after they were finished smelled like someone took a bath in a sewer and parked my car after they were finished More