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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.5
1,424 Reviews
Call Service Center (888) 433-2764

1,424 Reviews of Ken Ganley Ford Parma - Service Center

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April 19, 2024

Great service group and Bubba was a great salesman when I was getting the car I wanted. More

by rsg9781msg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be supportive during your experience here at Ken Ganley Ford Parma. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024

They were very accomadating, even allowing me a reschedule for my tires. They looked over my car and made notes of preventative repairs, offering me opputunity to keep my car on the road longer More

by vasal2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Monske
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Apr 18, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

April 18, 2024

Great place to get your car serviced. very nice people. They take very good care of you. More

by CHUBOKAS120849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dk not know any
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Apr 18, 2024 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 18, 2024

Great service from all involved. Sales and service department. Will keep coming back for everthing More

by jjlarkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Asvestas
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Apr 18, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 18, 2024

The work was done quickly and problem was solved. The staff did a good job. More

by WHITED16
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 18, 2024

I HAVE ,EEB GOINGG THERE FOR YEARS. I LEASE A CAR EVERY 3 YRS. THEY HAVE ALWAYS BEEN GREAT WORK. More

by SAMPOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete. Retired, Eric Asvestas
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Apr 18, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 17, 2024

Took me in without an appointment and very willing to help fix problem with my car. Very thankful for their great service More

by KEITHMARTIN1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in service also gets 5 stars
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Apr 17, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you, Keith. Quality customer service is always our priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we look forward to having you as one of our valued customers for many more years to come!

April 17, 2024

George did a great job explaining what my car needed and how long it would take for all the work to be done. He reached out to me while I was walking and we were able to determine the best way forward. More

by MDPerodeau135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 17, 2024

Everyone in the service department was great keep me informed on my vehicle status and explained all my concerns in detail. More

by BILLMAC357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Acker and Doug ?
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Apr 17, 2024 -

Ken Ganley Ford Parma responded

Thank you for the five-star rating. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Ken Ganley Ford Parma.

April 17, 2024

Other than longer than I expected, I was very pleased. Thanks for the car wash. More

by CADEDRICK50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with George and our team. We're glad to hear we delivered such a great experience!

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