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Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,424 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,424 Reviews of Ken Ganley Ford Parma - Service Center
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May 30, 2024
Will never go back! I used my Ford credit card and Ganley has a policy to add 2% since I charged it. I loved there service department for the past 30 years, but will not I used my Ford credit card and Ganley has a policy to add 2% since I charged it. I loved there service department for the past 30 years, but will not go there to be charged extra! More
by BZIATS
Verified Customer
May 30, 2024
Very friendly and true to there word . . been going here for over a decade and just a few minor hiccups . been going here for over a decade and just a few minor hiccups More
by Mike
Employees Worked With
Other Employees :
Eric the salesman is the best 👍 bought 4 cars off him .. super nice guy, Scott Acker
May 28, 2024
Alicia was a huge help having her work in the service department for Ken Ganley is a huge plus! She really worked hard to make sure that my vehicle was taken care of, and she made sure she was always in department for Ken Ganley is a huge plus! She really worked hard to make sure that my vehicle was taken care of, and she made sure she was always in communication with me ( The customer). Let me know when the car would be finished. More
by nate
Employees Worked With
May 28, 2024
Service advisor, Alicia, was polite and professional. Service was done timely and the waiting room was comfortable. Service was done timely and the waiting room was comfortable. More
by Kghowe
Employees Worked With
May 27, 2024
The staff wad friendly. The waiting room was clean and pleasant. My car was serviced quickly. The waiting room was clean and pleasant. My car was serviced quickly. More
by KENNSMITHF2G
May 26, 2024
Eric, great sales person, write up crew helpful, Mobil mechanic, Tim Reese, top notch, concerned about vehicle and my ownership. mechanic, Tim Reese, top notch, concerned about vehicle and my ownership. More
by TGIFK
Employees Worked With
Other Employees :
Eric,sales, Will Monske, Scott Acker
May 26, 2024
Alicia took us in without an appointment when our check engine light came on. She is very knowledgeable, efficient & helped with fixing my phone syncing problem I was having. She's a pleasure to deal with! engine light came on. She is very knowledgeable, efficient & helped with fixing my phone syncing problem I was having. She's a pleasure to deal with!!! More
by BOBKERT
May 26, 2024
They completed my works package in a short amount of time. The waiting area was comfortable. time. The waiting area was comfortable. More
by DANSMETANA1
Employees Worked With
May 25, 2024
Other than having to come back 4 times the service was great got what I needed and it worked fine great got what I needed and it worked fine More
by browneddie550
Employees Worked With
May 25, 2024
I asked for them to not run my auto through the car wash and they did so anyway. and they did so anyway. More
by RDSCHABEL
Employees Worked With
