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Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,424 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,424 Reviews of Ken Ganley Ford Parma - Service Center
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June 01, 2024
They are very kind and thoughtful. Always have a smile .I always fell important to them . Always have a smile .I always fell important to them . More
by ASHSR6DY
Verified Customer
May 31, 2024
I experienced an emergency situation with our dog transport van. Used the drop box to leave the keys. Dave in service called me the next day to let Me know the diagnosis. They found an additional is transport van. Used the drop box to leave the keys. Dave in service called me the next day to let Me know the diagnosis. They found an additional issue when tearing it apart. He kept me in the loop & quickly repaired it to get us back on the road! He is a nice guy & an asset to Your team/ More
by Sparkly2384
Employees Worked With
May 31, 2024
They are kind and helpful in providing quote for new tires and explaining repair clearly tires and explaining repair clearly More
by ADAMSILVE85
Employees Worked With
May 31, 2024
Very convenient mobile service right at my home! Technician was on time, knowledgeable and friendly. Couldn’t have asked for better service. Technician was on time, knowledgeable and friendly. Couldn’t have asked for better service. More
by Tim
May 31, 2024
Alicia was amazing and so helpful. She went above and beyond to make my experience as easy as possible. She went above and beyond to make my experience as easy as possible. More
by CARRIESERRNO12
Employees Worked With
May 31, 2024
The service representative was knowledgeable and answered all my questions. I really like the staff at this Ford location, that’s why I recently bought my 2nd new car from them. It’s always an enjoyable expe all my questions. I really like the staff at this Ford location, that’s why I recently bought my 2nd new car from them. It’s always an enjoyable experience here. More
by TODD.WISE
Employees Worked With
Other Employees :
Eric Avestas - my sales rep, I think he’s a great rep, made me feel good about my purchase of a new car.
May 30, 2024
Picked up my Escape fixed it in a timely manner and returned it to my work. All of the staff I interacted with were very friendly and informative. Thanks Ken Ganley Ford Parma returned it to my work. All of the staff I interacted with were very friendly and informative. Thanks Ken Ganley Ford Parma More
by JDPETE449
Employees Worked With
May 30, 2024
He do a good job 💯 thank you he is helpful Good job Eric A. A. S. Eric A. A. S. More
by SNICKTOON1
Employees Worked With
May 30, 2024
Your team was very responsive and professional. I appreciate the service I received, and will continue to use Ganley Ford for my service needs. I appreciate the service I received, and will continue to use Ganley Ford for my service needs. More
by SUITOR41
Employees Worked With
