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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.5
1,422 Reviews
Call Service Center (888) 433-2764

1,422 Reviews of Ken Ganley Ford Parma - Service Center

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October 12, 2024

Had to wait a little longer than I thought, but service technician kept me informed Magazines were plentiful, but almost 20 years old More

by jimz.superior.flooring.products
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 11, 2024

Went in for oil change had great customer service and employees that cared not just about your car but how you were feeling today. Very customer oriented. More

by Jzctwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 11, 2024

It doesn’t take long to find the problem and I’m satisfied with the amount of work that I have done More

by BRIDGETTIE.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Ken Ganley Ford Parma responded

Thank you for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 11, 2024

Easy to get an appointment. Took care of my problem. George was very helpful and professional. More

by Ivywoike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with George and our team here at Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 11, 2024

Very pleasant and curtious. Easy to deal deal with. Always a pleasant experience at Ken Ganley Ford More

by KATO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2024

Working with the Men Ganley team was a pleasure. I would highly recommend my friends a d family. David was awesome is kept me informed on my vehicle statue.And call me when. It was completed. Thank More

by Ke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Oct 13, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2024

The technician was very professional and explained my results of the works package. I was very happy with the detailed explanation More

by Jodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Ken Ganley Ford Parma responded

Jodie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 10, 2024

Alisha in service was excellent. Explained everything from service to be provided as well as costs involved. Made the whole process quick & easy. More

by JONEAL786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Alicia was able to help, and we hope to see you again!

October 10, 2024

Pretty good service and a decent waiting area for customers. More coupons are needed for customers More

by DEBOENTERPISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2024

George was wonderful. He was very polite and explained everything and let me know what I should look for in my next service. More

by tfwskate117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that George was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Oct 13, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! We are always more than happy to assist you if anything else comes up. Take care!

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