Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,279 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership
View Awards

8383 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 3,279 reviews

April 06, 2025

The service advisor did not communicate very well. I talked to the service Manager and he resolved the issue. He was extremely professional. More

by mhuston60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 06, 2025

Took my truck in at scheduled time and had it repaired in under one hour.Very happy with quick turnaround.treated me like a valued customer even though I had purchased truck elsewhere.Very happy! More

by Ddippel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 06, 2025

Great customer service and also liked the fact that it's bilingual service was fast and efficient More

by JAYELBARBER19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 06, 2025

Service center is much better than the sales department, glad they were not rude like the sales department More

by TRICIAMOORE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ruper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

April 06, 2025

Pam went way above and beyond to find exactly what we were looking for, then found a better truck at a better price. Everyone there was professional... Super impressed! More

by wellsrob344
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 05, 2025

Always get prompt service and they take time to go over everything with me and explain all service issues with my car. More

by MEANMISSTREETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 05, 2025

Came for a recall. Simple Fast Courteous Professional Well done Alicia was very pleasant and a pleasure to work with. More

by Dam1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

April 05, 2025

I scheduled an oil change and was checked in immediately upon arrival. Mr. Matt Newman assisted me, was informative and friendly. My daughter was able to watch cartoons in the waiting room and by the time I More

by AllyParks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 04, 2025

Great service! Helpful service department and vehicle was very clean upon pickup Recall down quickly More

by H.BRUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 04, 2025

Excellent work very professional and they work with you too get you what you need. More

by Jeantorres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

1
...
4
5
6
...
328