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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,129 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,129 reviews

January 03, 2026

Kristy Tomcho was amazing to work with. Very knowledgeable and friendly. Highly recommend. Come check the dealership out. More

by kim.malue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Tomcho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2026 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 03, 2026

Scheduling was easy. Things ran on time. What I needed was taken care of in a timely manner. Staff was pleasant. More

by SMALLWC
Recommend Dealer
Yes
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Jan 04, 2026 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Jan 05, 2026 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2026

They did not do the work that was supposed to be done. Not even sure they did the oil change. Definitely sure they didn't deal with the recall, software updat. Had to take my new car to another dealer to More

by Chilidog734
Recommend Dealer
No
Employees Worked With
George Hadgigeorgiou
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Jan 05, 2026 -

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 02, 2026

They did a great job servicing my car and answering my questions. Absolutely no complaints. More

by Kstroempl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 01, 2026

Helpful and knowledgeable. They described everything. We would recommend the service department to family and friends More

by CDELMORE0
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Jan 01, 2026 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 01, 2026

Had a blowout tire. Got the tire replaced the same day. They communicated throughout the process. More

by calesbret
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2026 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 01, 2026

I was having problems with my wipers and Matt found a way to fit my vehicle in on the same day 12/30/25 I called before the service dept was closed on 12/31/25-1/1/26. I was back on the road with no wiper is More

by KEVIN.KWIATKOWSKI
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 01, 2026 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

December 31, 2025

Very efficient He was very engaging and appeared very attentive and professional I will be back More

by ECIOLEK
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
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Dec 31, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 31, 2025

They did the work that needed to be done The car is getting older but is in great shape More

by Jrager
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
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Dec 31, 2025 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 31, 2025

George Bode is an excellent salesman. He is patient, listens and answers all your questions. More

by hmindel4343
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Dec 31, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

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