Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,413 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership
View Awards

8383 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 3,413 reviews

June 02, 2025

All people I dealt with were great and helpful with any concerns that I had. More

by Chubb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 02, 2025

Dave is the best I've ever dealt with for service! Been with Ford my entire life! 5 new vehicles in 35 years More

by EP2842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

June 02, 2025

I came in for an oil change and it was completed in a reasonable length of time. The waiting room was comfortable and coffee and tea was available which was nice. The service advisor answered any questio More

by carol
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

June 02, 2025

I came in for "The Works" oil change due to the service department at Liberty Ford closest to me is no longer doing service. George at Ganley was incredible! Very personable, professional, polite and he ke More

by judynac13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Ken Ganley Ford Parma responded

Judy, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George and our team met your expectations. Thank you for choosing Ken Ganley Ford Parma. We look forward to having you as a valued customer for many years to come!

June 01, 2025

Everyone That helped me was extremely nice. I didn't have the feeling of just being a sale. Defined recommend More

by bonnie_faust
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Ken Ganley Ford Parma responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

May 31, 2025

I’ve never had a bad experience; everyone is friendly and professional, this is why I keep going back. Thank you. More

by ac13_johng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 30, 2025

Ken Ganley has done a nice job with recalls and safety issues on my 2021 Ford Bronco sport. More

by Tonylong59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 30, 2025

Excellent service. The waiting area was very comfortable and clean. The staff was very attentive. More

by limardyvargas78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 30, 2025

Excellent experience with Madelyn Vega. I would definitely recommend her to my friends family and neighbors. Awesome service!! More

by lenadavidmaslanka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

May 29, 2025

Amazing service center. There polite and very helpful and was able to figure out what was wrong with my car when liberty just kept guessing. Highly recommend Ganley More

by Branger96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

1
2
...
342