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Ken Ganley Ford Parma
Parma, OH
3,478 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,478 reviews
June 23, 2025
Work was done in a timely manner Have nothing else to say I'm done I'm done I'm done I'm done More
by jfore729
Verified Customer
June 22, 2025
They always take care of my issues and do a great job. Appreciate the work. Appreciate the work. More
by JHCC0510
Employees Worked With
June 21, 2025
Everything went smoothly. Dave was very knowledgeable and friendly. He made everything go smoothly from the moment I called to the moment I picked up my vehicle. Dave was very knowledgeable and friendly. He made everything go smoothly from the moment I called to the moment I picked up my vehicle. More
by Shar0296
Employees Worked With
June 21, 2025
Yes the people treated us but utmost respect and the service was really well thank you service was really well thank you More
by juliotaylor85
Employees Worked With
June 21, 2025
They contacted me to schedule my first service. I arrived early, they explained if the next. Service went as planned, no surprises. What else can you ask of a dealer. They made me feel welcome and I arrived early, they explained if the next. Service went as planned, no surprises. What else can you ask of a dealer. They made me feel welcome and they appreciated my business. Thanks for making me feel wanted! More
by Kballa826
Employees Worked With
Matt
June 21, 2025
We purchased a Ford Escape with the help of Pam. And the whole experience was wonderful. She made everything as easy as possible for us. Also there were two minor cosmetic things we didn’t like. The And the whole experience was wonderful. She made everything as easy as possible for us. Also there were two minor cosmetic things we didn’t like. They went ahead and scheduled a repair for them and gave us a loner car free of charge. When our vehicle was picked up they also washed it for us. So yes Ken Ganley Ford has wonderful staff and we will definitely be coming back for our next vehicle. More
by ROSALYNN82406
Employees Worked With
June 21, 2025
Friendly Staff was very helpful and friendly, dealship was clean. I will say for an oil change and a reprogramming it took a little bit longer than I expected. But everyone was very nice was clean. I will say for an oil change and a reprogramming it took a little bit longer than I expected. But everyone was very nice More
by Foofykid
June 21, 2025
Great service professional but the oul change has gone up in price... like $20 more in price... like $20 more More
by SEWELLWAYNE81
June 21, 2025
Outstanding Experience with Bubba at Ken Ganley Ford Parma! I cannot say enough good things about my recent experience at Ken Ganley Ford in Parma, all thanks to Bubba! From the moment I walked in, B Parma! I cannot say enough good things about my recent experience at Ken Ganley Ford in Parma, all thanks to Bubba! From the moment I walked in, Bubba provided exceptional service, expert guidance, and the kind of care that made a big decision feel exciting and stress-free. He patiently walked me through my options, answered every question with clarity and confidence, and truly made me feel empowered in the process. Thanks to his help, I drove off the lot in a hot red Ford Mustang convertible—a dream car that fits me perfectly! Bubba’s professionalism, knowledge, and positive energy made this an unforgettable experience. If you’re in the market for a new ride, go see Bubba—he’ll treat you like family and help you make the right choice. I couldn’t be happier with my car or the service I received! More
by Holly
Employees Worked With
