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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,407 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,407 reviews

May 30, 2025

Excellent experience with Madelyn Vega. I would definitely recommend her to my friends family and neighbors. Awesome service!! More

by lenadavidmaslanka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

May 30, 2025

Excellent service. The waiting area was very comfortable and clean. The staff was very attentive. More

by limardyvargas78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 30, 2025

Ken Ganley has done a nice job with recalls and safety issues on my 2021 Ford Bronco sport. More

by Tonylong59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025

The staff was kind quick and they even washed my car which was very nice of them More

by foreverpotts
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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May 29, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 29, 2025

The guys did a Great job changing my battery on the 56 continental mark 2 More

by dodgerammer95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 29, 2025

Amazing service center. There polite and very helpful and was able to figure out what was wrong with my car when liberty just kept guessing. Highly recommend Ganley More

by Branger96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

May 28, 2025

AUSTIN AND JOHN WERE GREAT. HIGHLY RECOMMENDED. They were helpful through entire process. 5 stars. More

by fiftyeightpanhead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 28, 2025

Amazing The dealership did everything perfect. On time with amazing communication! Thank you to the Ganley team More

by Gyro George
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruper
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May 28, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 27, 2025

Communication with the service advisor was not existent. Unless I called. Had to even call the service manager who was able to somewhat solve my problem. Would still never told what exactly was wrong with t More

by SUSAN.M.LAMBERT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Moga
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney was fabulous also
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May 29, 2025 -

Ken Ganley Ford Parma responded

Susan, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 29, 2025 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 25, 2025

Mark made the experience very pleasant and easy. The last experience I had with a dealership was not good and I’m glad this one went much better! I’m very happy with the car and the service we recei More

by Aminite68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2025 -

Ken Ganley Ford Parma responded

Thank you! Mark and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

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