Ken Ganley Ford Norton - Service Center

I called them concerning several recalls and they scheduled me promptly. They made sure the parts weren't substandard and notified me concerning this. My car was returned in a reasonable time frame. scheduled me promptly. They made sure the parts weren't substandard and notified me concerning this. My car was returned in a reasonable time frame. More

I found everyone to be helpful and respectful. Was a nice change from the dealer that I used to have to deal with in another state. Was a nice change from the dealer that I used to have to deal with in another state. More

Fast turnaround on my recall service. Timing promises met. Will use again if I have issues in the future Timing promises met. Will use again if I have issues in the future More

Well just got home and my wife tells me my truck is leaking oil so I pulled out the paperwork from you I see you it a new plug in and it's leaking . Not sure why I wasn't told or asked before hand but leaking oil so I pulled out the paperwork from you I see you it a new plug in and it's leaking . Not sure why I wasn't told or asked before hand but I wish someone would call me on this before I take it to another place to get looked at More

Brianna was very nice on phone and in person. Easy to schedule appointment and all service was taken care of in reasonable amount of time. Brianna also answered all service questions I had plus s Easy to schedule appointment and all service was taken care of in reasonable amount of time. Brianna also answered all service questions I had plus some questions about new vehicles, very helpful. More

Brianna and the staff are awesome. They cleaned up a mess from another mechanic. I have nothing but praise for Ken Ganley Ford. They cleaned up a mess from another mechanic. I have nothing but praise for Ken Ganley Ford. More

I made my service appointment online, it was quick and easy. Dropped off my vehicle the night before for my convenience, staff was polite and helpful. It did not even take a full day before I was called a easy. Dropped off my vehicle the night before for my convenience, staff was polite and helpful. It did not even take a full day before I was called and told issue was resolved. Very happy customer! More

Brianna did great had my parts in the next day. They all take very go care of my truck. They all take very go care of my truck. More

Mike in service was amazing person to work with. Very helpful and great dealing with the previous shop that screwed up my car. Highly recommend dealing with Mike. Will make the drive from canton Very helpful and great dealing with the previous shop that screwed up my car. Highly recommend dealing with Mike. Will make the drive from canton to do business with ganley ford and Mike in the future More

Mark did an excellent job with my RV repair. Had a hydraulic line blow and had to have it towed in. He listened to feedback during the process and rechecked and fixed some things in a very timel Had a hydraulic line blow and had to have it towed in. He listened to feedback during the process and rechecked and fixed some things in a very timely manner. Great communication. Would recommend Mark and this repair shop to anyone. More