Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,701 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,701 reviews
November 12, 2024
I have been using Ken Ganley for all my vehicle purchases,as well as my children,they treat me with respect and help us pick the best suitable vehicle,never pressuring,very knowledgeable! Always a purchases,as well as my children,they treat me with respect and help us pick the best suitable vehicle,never pressuring,very knowledgeable! Always a relaxing experience for such a large purchase More
by rorybreedlove
November 07, 2024
Tony was a great guy to deal with. Not pushy and did an amazing job to get us what we wanted. Not pushy and did an amazing job to get us what we wanted. More
by fellowshvac
November 06, 2024
Had a great experience working with Mike Rossi, he was able to get us a great deal and work with us to get us the car we wanted in the price range we had in mind! Would recommend Mike to anyone who is loo able to get us a great deal and work with us to get us the car we wanted in the price range we had in mind! Would recommend Mike to anyone who is looking to purchase a new vehicle. More
by Hcrickett7
Employees Worked With
October 29, 2024
Josh and Nick are a true dream team! Josh was patient, informative, and genuine throughout the entire showing of the vehicle I was interested in. He's personable and made the process ext Josh was patient, informative, and genuine throughout the entire showing of the vehicle I was interested in. He's personable and made the process extremely smooth! Nick in finance was just as informative and explained everything in detail. He answered every question I had and made sure I understood instead of assuming. Both of these guys are authentic every step of the way. Thanks Josh and Nick for all your help and making a lasting impression. Keep being great! More
by TB
October 27, 2024
Mike was very professional and helpful throughout the process. His knowledge of the Jeep I am purchasing was top notch and very friendly and fun personality! process. His knowledge of the Jeep I am purchasing was top notch and very friendly and fun personality! More
by Melissastevens217
October 27, 2024
Went in looking for my jeep and found exactly what I wanted and in my price range and price point… so I bought it. wanted and in my price range and price point… so I bought it. More
by Gregory
Employees Worked With
October 24, 2024
Mike Rossi was great to deal with. Answered all my questions, very friendly and knowledgeable. I appreciate the time he spent with me even after closing time. Answered all my questions, very friendly and knowledgeable. I appreciate the time he spent with me even after closing time. More
by Brian
Employees Worked With
October 22, 2024
We received top-quality service with our Product Specialist, Nicky Talbot. She pulled out the entire inventory on hand for the truck year/model we were looking for. We found the exact truck we wante Specialist, Nicky Talbot. She pulled out the entire inventory on hand for the truck year/model we were looking for. We found the exact truck we wanted without feeling pressured to buy. For a positive experience, go to Ken Ganley Chrysler-Dodge-Jeep-Ram in Mentor and ask for Nicky. More
by Valerie F.
October 19, 2024
Service was excellent. Quick in and out. Service manager Todd Coolidge was awesome very professional and courteous. All the staff especially Jim Coolidge, was vey helpful a Quick in and out. Service manager Todd Coolidge was awesome very professional and courteous. All the staff especially Jim Coolidge, was vey helpful and knowledgable. I would definitely recommend it to anyone needing service. Hands down one of the best. More
by mvranic19
Employees Worked With
October 16, 2024
Great experience compared to other dealerships in the past. Mike helped me find the perfect vehicle and made the process transparent past. Mike helped me find the perfect vehicle and made the process transparent More
by Jasmin
Employees Worked With
