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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,666 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,666 reviews
September 19, 2024
I was extremely nervous about purchasing from a dealership due to a previous bad experience. I explained this to Josh and he listed and helped me feel comfortable with my purchase. I was impressed dealership due to a previous bad experience. I explained this to Josh and he listed and helped me feel comfortable with my purchase. I was impressed that our sales representative was not overly pushy. He kept us up to date on everything and even called the following day to see how the vehicle was doing. I would like to review again in about 6 months just to make sure everything is still good with the vehicle. More
by kldietrich2
Employees Worked With
September 18, 2024
Great new facility. Very knowledgeable sales person and smooth paperwork process from application to drive off. Very knowledgeable sales person and smooth paperwork process from application to drive off. More
by Truckster2
September 18, 2024
I was very satisfied with the sales staff. Everyone was such a great help with any questions I had. Everyone was such a great help with any questions I had. More
by Rmhynd
September 18, 2024
Had a great experience. Everyone was wonderful, customer service was really nice, great service! Thank you Everyone was wonderful, customer service was really nice, great service! Thank you More
by Corbojoe@gamil.com
Employees Worked With
September 16, 2024
We were extremely surprised at how streamlined the purchasing process was and how efficient and courteous our salesperson was. purchasing process was and how efficient and courteous our salesperson was. More
by Cindy
September 14, 2024
The dealership had a great selection of vehicles and everyone who I dealt with was very professional and helpful. everyone who I dealt with was very professional and helpful. More
by kaylamusso
September 14, 2024
This dealership made my leasing process very enjoyable. Mike Rossi was a great salesman and provided great detail about the car I was interested in. I test drove several other cars and found this dealershi Mike Rossi was a great salesman and provided great detail about the car I was interested in. I test drove several other cars and found this dealership to be the most helpful and the best! I will definitely be recommending this dealership to friends and family looking for cars. More
by Sydney P
September 14, 2024
Everyone was very nice came in ask what I wanted and they delivered with no hassles delivered with no hassles More
by Gail.elsbury
Employees Worked With
September 14, 2024
Excellent service as soon as we parked our vehicle on site. Mike Rossi met us and we knew what we were looking for. Showed us the exact vehicle we were looking for and we got to test drive the car. Ultim site. Mike Rossi met us and we knew what we were looking for. Showed us the exact vehicle we were looking for and we got to test drive the car. Ultimately ended up with a great deal due to Mike’s work ethic and willing to work with us. Couldn’t be happier. More
by renrema
September 13, 2024
We purchased a new Chrysler Pacifica today and brought it home today. We had a very smooth experience with Ken Ganley Village Chrysler Dodge Jeep Ram of Mentor, OH - from meeting Todd, our sales person - to home today. We had a very smooth experience with Ken Ganley Village Chrysler Dodge Jeep Ram of Mentor, OH - from meeting Todd, our sales person - to Ken to Logan. Todd was professional, friendly, gracious, and kind. The transaction was very smooth - so quick and easy. Working with good people makes all the difference! We are extremely happy and grateful to Ganley for their outstanding service, and we look forward to working with this dealership in the future. More
by Happy Buyer
