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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,787 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,787 reviews

June 20, 2025

I had a wonderful time at Ken Ganley while shopping for a new car. My experience with the salesperson, Steve, was fantastic. He was incredibly friendly and really went above and beyond to help me find the pe More

by ashtynv25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2025

The service department staff is fantastic! Don took good care of my needs quickly and very professionally. They even run your car through the car wash. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Willrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Kukwa
Jun 23, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello Josh, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2025

I recently purchased a used Toyota 4 Runner from Nikki and she was excellent. Not pushy, extremely friendly and courteous to me and my son. She stayed late on a week night and with the help of Jeff the fi More

by Nuke3665
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2025

Got me into my dream truck. Couldn't be happier with the experience. Was a great buying experience More

by Mattg1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2025

Calder made our buying a car experience the best ever. He treated us like family not just another potential buyer. He was very acknowledgeable and answered every question we had. We will definitely be com More

by Chrisnhannah0923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2025

Todd Roske made the car buying process super easy once I stepped into the dealership. Found exactly what I wanted for the perfect price. More

by Scott M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Mentor! We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2025

Came in for an oil change and left with a new truck at a lower price! More

by Longoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2025

Thank you Dawson & Al the Finance Manager for getting me into a Brand New Jeep Wrangler. I love it so much. More

by shanerome28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

June 10, 2025

I have leased 2 trucks from this dealership. I follow the routine maintenance program.I had my maintenance done on my truck today ,and noted my 1 tire has been leaking air since my last oil chan More

by SLesco818
Recommend Dealer
Yes
Employees Worked With
None of the above
Jun 12, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 05, 2025

Friendly environment with polite sales people with straightforward manner for customer. Understanding needs is important in sales. More

by Mac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello Mac, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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