Kelly Toyota of Hamburg

Great experience Everyone was very friendly, professional, and honest. I would recommend this dealership to everyone for a great first time car buyer experience that w Everyone was very friendly, professional, and honest. I would recommend this dealership to everyone for a great first time car buyer experience that will be memorable. More

Truly desire customer satisfaction We just purchased a new Toyota Highlander. We could not have been more pleased with the entire process. From start to finish (and then beyond), they We just purchased a new Toyota Highlander. We could not have been more pleased with the entire process. From start to finish (and then beyond), they simply wanted us to be happy with our purchase - everything was built around that. They were consistently very honest, open, and extremely patient. Our sales consultant, Jasten, was SO terrific! He was very patient, honest, down-to-earth, low-pressured, but very dedicated, responsive, and hardworking. There was a slight delay in getting the car (beyond the dealer's control) - Jasten personally dropped off a loaner late night one night to us, without our even requesting! How many dealers/agents would do that (note, this is before we made the purchase/signed anything - again, the theme of customer satisfaction). We were on the fence with many decisions, but Jasten (and the dealership in general) were very patient along the way, answering every question. And one won't find a more patient, knowledgable finance advisor than Jermain - what an asset! From start to finish (and then beyond), it's clear that they want their customers to be very happy. More

Another Satisfied Customer I been dealing with this dealership for 4 years and never had any problems... They are always courteus and professional.. I tell people all the tim I been dealing with this dealership for 4 years and never had any problems... They are always courteus and professional.. I tell people all the time about their fantastic service More

Amber Simpson I had to bring in my 2006 Yaris for service and Eric Miller was the technician that worked on my car. I am very pleased with the service that I receiv I had to bring in my 2006 Yaris for service and Eric Miller was the technician that worked on my car. I am very pleased with the service that I received from the entire service department. Erin in the service dept. was very helpful when it came down to making the decision of getting my car. Fixed. Freedom Toyota has wonderful employees working for them. I would highly recommend this dealership to friends and family. More

First time new car lease This was my first time leasing a new vehicle. The salesperson ( Mr. Raj Majumdar) was absolutely wonderful and helpful. In NO WAY did I feel pressured This was my first time leasing a new vehicle. The salesperson ( Mr. Raj Majumdar) was absolutely wonderful and helpful. In NO WAY did I feel pressured or obligated or in the least bit uncomfortable. He answered all of my questions and concerns thoroughly. This also applied to pretty much all of the other staff at this dealership. I HIGHLY RECOMMEND that anyone give Freedom Toyota in Hamburg a shot if you are in need of a vehicle or need questions answered about how to purchase or lease a vehicle. More

New Toyota Purchase We had previously purchased a Rav 4 from Freedom and were impressed with their service and customer friendly atmosphere. This time salesman, Mike Pard We had previously purchased a Rav 4 from Freedom and were impressed with their service and customer friendly atmosphere. This time salesman, Mike Pardini, proved to be down to earth and straight forward. Sales manager, Greg Miller, was willing to work with us on a price and proved to be a "stand up guy" when the car he located had more options and consequently cost more, but he sold it to us for the originally agreed upon "out the door price". Mike was very helpful pointing out how to work all the bells and whistles on this car. More

My GO TO Place for Anything Toyota I have been dealing with Freedom Toyota and a predecessor for over 15 years With my new Sienna currently on order, my family will have bought 7 vehic I have been dealing with Freedom Toyota and a predecessor for over 15 years With my new Sienna currently on order, my family will have bought 7 vehicles from Freedom. Their prices are satisfactory and their service is fine. They are very accommodating when scheduling service appointments. Their "Freedom Four" is a real plus. More

Above and Beyond! Our 2011 RAV4 LE AWD was totaled due to a freak hailstorm on May 22, 2014. My husband anticipated replacing the 2011 LE AWD with a 2014 LE AWD--we we Our 2011 RAV4 LE AWD was totaled due to a freak hailstorm on May 22, 2014. My husband anticipated replacing the 2011 LE AWD with a 2014 LE AWD--we were satisfied with what we had, so why deviate from that? We took a 2014 LE 2WD out for a test drive, and beyond behaving as we expected, we were *greatly* impressed with the changes Toyota made to the LE model (the dash layout; the audio features; the touchscreen)--it seemed like we were driving a more expensive model. For whatever reason, Adam did a double-check on the number crunching to see if he could get us a lower monthly payment; he came back to tell us Freedom could offer us a 2014 XLE AWD for an even better price than the LE version we came for! The pricing plus the model features blew us away, and of course, the test drive sealed the deal. Thank you, Adam, for getting us back into a RAV! More

Best Salesman of my lifetime !!! I was extremely fortunate to have Caleb as my salesman. He was extremely professional, knowledgable regarding the vehicles I looked at and was very pa I was extremely fortunate to have Caleb as my salesman. He was extremely professional, knowledgable regarding the vehicles I looked at and was very patient. In fact, Caleb had the best tolerance for my indecision on making the purchase. Never did Caleb pressure me, try to rush my decision nor guilt me into not making an immediate purchase. That is why he is the Best Salesman I have ever been associated with. Caleb patiently waited, touched base on ocassions but never being pushy just checking to see now I was and make sure I was going to be happy with whatever decision I was to make. It took 6 weeks for me to finally make my mind up and purchase an Awesome car - CPA Camaro 45 th SS Special edition with a huge engine producing 424 horsepower. I love my Camaro. The price was the best around by far. Not only did I get a great car, I also gained a good friend and I am a customer for life. Everyone should go to Freedom Toyota/Hyundai in Hamburg PA. Sincerely , Ken More

Awesome dealership! I am a long-time owner of Toyota vehicles (7 of them all together in my household - 3 of them mine) and was in the market for a newer 4WD vehicle. I I am a long-time owner of Toyota vehicles (7 of them all together in my household - 3 of them mine) and was in the market for a newer 4WD vehicle. I chose Freedom because I had heard very positive things from friends. Brian worked with me on the sale of my vehicle and I have to say that I am very pleased with the experience. He was very personable and took the time to answer all of my questions. I would highly recommend Brian and Freedom Toyota for an awesome customer experience and look forward to doing business with them in future! More